Provider Relations Territory Manager

Do you envision finding a meaningful role with an inclusive and compassionate team At Childrens Mercy we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference which is why we have been recognized by U.S. News & World Report as a top pediatric hospital for eleven consecutive years.

Childrens Mercy is in the heart of Kansas City a metro abounding in cultural experiences vibrant communities and thriving businesses. This is where our patients and families live work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in childrens health we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Provider Relations Territory Manager reports to the Director of International Services and Business Development and is responsible for helping identify growth opportunities for the organization within their assigned territories. Each Provider Relations Territory Manager will be responsible for building and maintaining relationships with at least 400 practices and over 1300 providers. This is accomplished through gathering and disseminating strategic insights as well as utilizing data to inform the Territory Manager of key trends that may be leading indicators to dissatisfaction of our clinical service lines. The Territory Manager will use these qualitative and quantitative data to help develop initiatives to offset leakage by fostering and building relationships with community practices as well as help inform strategic opportunities for the organization for their designated territory. This position will also develop newly prioritized relationships in order to build and foster strategic relationships while also maintaining current strategic relationships. These relationships are the lifeline to the organization as community referrals are what enables CMH to thrive. The goal of this work is to develop and build relationships that result in enhancing the community providers trust in Childrens Mercy and increase referrals from such community providers. #LI-DNI

The ideal candidate will live within the region and be able to work onsite as needed.

At Childrens Mercy we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve as well as our core values of kindness curiosity inclusion team and integrity.

Additionally its important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve as well as the Childrens Mercy staff we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles mumps rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus diphtheria acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines medical and/or religious exemptions can be further discussed with Human Resources.

• Building and Developing Strategic Partnerships with Community Providers: The Territory Manager will be responsible for building and developing relationships with community providers.
• Helping identify Upstream opportunities to increase referrals: The Territory Manager will work with the Director to identify opportunities for CM to further build relationships with referring practices through the review and analysis of both qualitative and quantitative data for their designated territory. Preferred customer relationship management tool experience.
• Gathering and Disseminating Strategic Insights to help inform strategic opportunities. Through an in-depth knowledge of the designated territory they will offer the organization both provider and territory insights to assist with initiative development.
• Other responsibilities as assigned.

• Bachelors Degree and 7 or more years experience. Previous physician office work sales customer service pharmaceutical sales (pediatrics a plus) medical center marketing medical device sales hospital experience or nursing.
• Valid Drivers License Required.

The benefits plans at Childrens Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Our pay ranges are market competitive. The pay range for this job begins at $37.71/hr but your salaried offer will be determined based upon your education and experience.

This is an intermittent remote position which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Childrens Mercy location. The incumbent must live in the Kansas City metro area.

Childrens Mercy hires individuals based on their job skills expertise and ability to maintain professional relationships with fellow employees patients parents and visitors. A personal interview formal education and training previous work experience references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race color religion sex national origin age disability creed genetic information sexual orientation gender identity or expression ancestry or veteran status. A drug screen will be performed upon hire. Childrens Mercy is smoke and tobacco free.