Hims & Hers is the leading health and wellness platform on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable accessible and personal from diagnosis to treatment to delivery. No two people are the same so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions were making better health outcomes easier to achieve.
Hims & Hers is a public company traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings you can visit and . For information on the companys outstanding benefits culture and its talent-first flexible/remote work approach see below and visit the Role: We are seeking a dynamic leader to launch and manage a new fulfillment center. This hybrid role will begin as a Launch Manager owning all Day 1 launch activities and coordinating cross-functional efforts to ensure the site systems and team are fully operational. Approximately 60 days after launch the role will transition into an Operations Manager position taking on full responsibility for the facilitys ongoing performance. During the launch phase this individual will lead high-impact initiatives to ensure successful onboarding training and readiness across all areas of the building. Post-launch they will oversee daily operations including inbound inventory prescription and non-prescription fulfillment outbound processing and team management across multiple shifts. The ideal candidate brings strong experience in operational launches exceptional project and people management skills and a hands-on leadership style. This role is based in Columbus Ohio. You will be the boots-on-the-ground leader for a new site launch ensuring flawless execution and coordination across functions. Youll proactively identify risks drive accountability and make sure every piece of the plan comes together to support a successful go-live. Once the facility is live and stable youll assume full responsibility for the sites operations and team leadership. Launch Planning & Execution. Ensure successful site readiness including facilities equipment systems and workforce. Onboarding Hiring and Training Coordinate hiring events and onboarding experiences for hourly and salaried staff. Partner with the training team and ensure resources are in place for functional area readiness. Deliver hands-on support during the launch period ensuring roles and shifts are adequately staffed and trained. Cross-Functional Coordination Collaborate with teams including R&D Quality Engineering Procurement Supply Chain and Operations to ensure launch readiness across all domains. Serve as the central point of contact for launch-related communications and updates. Timeline and Issue Management Identify and track critical path items resolve roadblocks quickly and escalate issues when necessary to preserve launch timelines. Own real-time execution tracking and reporting during go-live. Budget & Resources Oversight Monitor budget adherence optimize resource use and flag any resourcing risks proactively. Post-Launch Transition Conduct post-mortem analysis and contribute to internal launch playbooks for future facilities. Over 60 days shift focus from launch support to steady-state operations leadership. Prepare and deliver regular reporting and updates to leadership. Bachelors degree in a relevant field (e.g. Pharmacy Chemistry Engineering) is preferred but not required. Equivalent work experience may be considered 5 years of hands-on experience in pharmaceutical compounding manufacturing fulfillment or a related operational environment. 3 years of demonstrated leadership experience managing teams in a fast-paced regulated setting. Proficiency in interpreting and understanding construction CAD drawings to ensure accurate execution of design specifications and project compliance. Proficiency in warehouse management systems (WMS) and operational reporting tools. Strong knowledge of USP 795 USP 800 cGMP OSHA and FDA regulations preferred. Experience with lean manufacturing Six Sigma 5S and other continuous improvement methodologies. Excellent communication leadership and problem-solving skills. Ability to manage multiple priorities adapt to changing production needs and work effectively under pressure. Ability to lift up to 50 lbs and perform physical tasks including walking standing and bending. Ability to travel up to 50% of the time both local and internationally. Competitive salary & equity compensation for full-time roles Unlimited PTO company holidays and quarterly mental health days Comprehensive health benefits including medical dental & vision and parental leave Employee Stock Purchase Program (ESPP) 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics wellness and a strong sense of belonging. If youre excited about this role we encourage you to applyeven if youre not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment including applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at and describe the needed accommodation. Your privacy is important to us and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status including disability. Please do not send resumes to this email address. To learn more about how we collect use retain and disclose Personal Information please visit ourGlobal Candidate Privacy Statement. Required Experience: ManagerYou Will:
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Our Benefits (there are more but here are some highlights):
Hims is a one-stop telehealth service for men's wellness and care, providing treatment options for hair loss, ED & more.