Exhibit Guide

Exhibit Guide (Part-Time)

Reports to: Guest Services Supervisor

OVERVIEW:

Otherworld Philadelphia is an immersive art and entertainment experience that blends large-scale interactive installations with cutting-edge technology and surreal storytelling. As part of Thirteenth Floor Entertainment Groups nationwide portfolio Otherworld delivers a truly unique and evolving guest experience.

We are seeking a part-time Exhibit Guide to join our vibrant crew! As an Exhibit Guide you are at the heart of the Otherworld experience. Your role goes beyond monitoring exhibits you help bring them to life. From engaging with guests and ensuring their safety to keeping installations at their best you will be on the front lines of creating memorable experiences. Your mission: transform every visit into an unforgettable adventure and every guest into a lifelong fan.

Key Responsibilities

• Welcome engage and interact with guests throughout their visit. Answer questions share stories and help visitors connect with our immersive environments making every experience unforgettable.
• Monitor exhibits and guest activity to ensure a safe environment maintain pristine conditions and keep all interactive elements functioning at their best.
• Support daily cleaning and janitorial duties taking pride in the appearance of Otherworld and ensuring the space always looks its best.

What Were Looking For

• Enthusiastic approachable and passionate about providing exceptional guest service.
• A strong communicator with excellent interpersonal skills and a warm engaging presence.
• Reliable punctual and adaptable ready to take on challenges in a fast-paced dynamic environment.
• Must be at least 18 years old with evening and weekend availability and have reliable transportation.
• Previous experience in customer or guest service is a plus.
• Able to perform general cleaning tasks and committed to maintaining company standards.

Compensation Perks & Benefits

• Starting pay: $17.00/hour
• Staff merchandise discounts
• Complimentary admission for you plus friends & family ticket perks
• Employee incentive and staff engagement programs

Why Join Otherworld

Every shift is different every guest is unique and every team member is valued. At Otherworld you will do more than guide guests you will help create a truly unique experience where art technology and imagination collide. If you are ready to make every day extraordinary and inspire others to do the same we want to meet you!

All applicants must be 18 years old or older and sign a non-disclosure agreement. Thirteenth Floor Entertainment Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status or other status protected by law or regulation.