Site Support Engineer
Site Support Engineer
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Job Description
Joining a team of more than 10000 people working across more than 60 countries you will be partof an agile network of talented and ambitious fact we count on you to engage connectand collaborate with colleagues all over the world. Seize the opportunity to learn create anddevelop your potential with us.
Working with us you are a part of delivering minerals needed for global economic growth. It is a big responsibility and we commit ourselves to minimize environmental impact while increasing productivity. To achieve this your skills your curiosity and your drive for change are important. Together we create a collaborative and safe workplace and contribute to producing the materials needed for a better future.
By joining the Pumps Cyclones and Valves (PCV) organization within FLSmidth you are joining an extremely dynamic exiting rapidly growing Product Line. Based on Sonora you will constantly work closely with the team based in the US where we globally support the PCV installed base and work to increase such installed base. You will get all needed support and training from manager and from peers where you will be part of a strong team committed to maintain ang grow the installed PCV equipment in Mexico.
Your responsibilities
- Constantly visits mine sites and customers within assigned territory.
- Maintains and updates Install Base database.
- Has a technical sales focus able to understand Pumps Cyclones and Valves from a Mechanical Operational and Process perspective.
- With some training can perform pump selections cyclone simulations and understand milling circuits flotation circuits tailing applications and different pumps applications.
- Can perform Cyclone Pumps and Valve assembly parts changeouts rebuilds installations commissioning and troubleshooting.
- Can perform equipment inspections to identify problems and support customer with applicable solutions.
- Identifies needs in existing equipment to communicate with Sales Engineers and sell the FLS solutions as well as new opportunities to replace competitors and install our equipment.
- Supports Sales Engineers with site visits to troubleshoot Process and Mechanical issues with our Pumps Cyclones and Valves.
- When needed prepares professional clear and organized reports to present to Sales and Customers.
- Can present Mechanical and Process training to customers on Pumps Cyclones and Valves
What you bring
- Degree in Mechanical Engineering Mineral Processing Extractive Metallurgy or Chemical Engineering is preferred.
- 5 years of demonstrated successful years in service and/or technical support the Mining industry focused in Pumps and Cyclones.
- Experience in effectively interfacing with clients and gaining credibility; developing and implementing project-specific sales strategies.
- Strong communication skills both written and verbal with a specific requirement in Spanish and English.
- Respect deadlines and works independently to reach them.
- Possess proficient skills within the Microsoft Office environment specifically Outlook Excel Word and PowerPoint.
- Ability to travel as needed in Mexico up to 75% of time.
What we offer
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
- Work-life balance so you can focus on professional and personal priorities
- Competitive benefit package and retirement preparation
- Time to recharge through vacation time and holiday
Employment Type
Full-Time
