Director of Operations
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Job Location:
Monthly Salary:
Posted on:
03-09-2025
Vacancies:
1 Vacancy
Job Summary
W Edinburgh is hiring a Director of Operations to join the team! We invite you to play an integral part in bringing to life this unique project.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE BRAND
Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever.
ABOUT THE ROLE
Reporting to the General Manager as Director of Operations you will play a key role in ensuring brand service strategy exceeds the needs and expectation of the guest.
Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is detail-oriented a people-person and passionate!
As Director of Operations key aspects of your role will include:
- Being an ambassador for the W brand
- Be a key driver in decision-making for achievement of business goals
- Coaching and supporting operational teams in guest satisfaction needs
- Facilitating creative solutions to continually improve guest satisfaction scores
- Set goals and expectations to hold Talent accountable for successful performance
Our ideal Director of Operations is someone who has:
- A keen eye for detail
- Excellent communication skills
- A positive mindset
- Creative thinking
- A genuine passion for working in hospitality
In return for your hard work we give you:
- World class training and development including leadership development
- Unlimited career opportunities (internationally and locally)
- Wellness and mental health programmes
- Discounted accommodation food and beverage in over 9000 hotels all over the world!
- Discounts for your friends and family
- Specially curated discounts in thousands of shops
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure is the centerpiece ofEdinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments.
This W hotel helps redefine the citys hospitality landscape. Accordingly it fuses the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture.
Built in 2023 this new W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests benefit from the brands signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space.
If this sounds like the perfect place for you apply to be a Director of Operations with us today!
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by o ... View more
