Senior Manager, Enterprise Operational Resilience Program
Senior Manager, Enterprise Operational Resilience Program
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Job Description
Requisition ID: 234278
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
The role:
The Senior Manager Enterprise Operational Resilience Program plays a pivotal role in strengthening the enterprises operational resilience by designing executing and refining scenario-based testing across critical operations. This role ensures that the organization can withstand and recover from severe but plausible disruptions aligning with regulatory expectations and established disruption tolerances.
The Senior Manager contributes to the overall success of the Enterprise Operational Resilience Program ensuring specific individual goals plans and initiatives are executed / delivered in support of the teams business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations internal policies and procedures.
Is this role right for you In this role you will:
Scenario Design & Planning:
- Support the development of a methodology to guide the Banks operational resilience scenario testing.
- Develop and maintain a robust library of severe but plausible scenarios using historical data risk assessments and horizon scanning and other relevant internal/external data.
- Collaborate with business units to identify critical operations and dependencies for inclusion in scenario testing.Develop and maintain annual testing schedule ensuring all identified critical operations are tested in accordance with regulatory requirements.
- Coordinate with relevant Internal Controls & Global Operational Risk to ensure scenario details are vetted and approved as needed.
- Collaborate with Operational Resilience Tooling team to ensure systemic requirements related to scenario testing are identified and built in the operational resilience application.
Test Execution & Oversight:
- Lead the execution/facilitation of scenario tests including table top tests & simulation exercises.
- Support the organization in strengthening testing methodologies to include more robust simulation and live system testing for critical operations.
- Coordinate with Critical Operation Owners and business line stakeholders to ensure appropriate representation/participation in scenario exercises including cross-functional teams such as Crisis Management Business Continuity Technology Third-Party Risk and Data Management to ensure comprehensive coverage.
- Validate recovery capabilities decision-making protocols and communication flows during simulations and assess the banks ability to maintain critical operations within identified tolerances for disruption.
Analysis & Reporting:
- Document test outcomes vulnerabilities and lessons learned in structured reports for senior management and regulatory bodies.
- Develop and track key performance indicators (KPIs) and key risk indicators (KRIs) to measure resilience maturity.
- Present findings and recommendations to governance committees and executive sponsors as needed.
Continuous Improvement:
- Integrate insights from past disruptions and self-assessments with post-mortem processes from major incidents to identify areas of opportunity for enhancing resiliency.
- Support the refresh of resilience-related policies and architectural design patterns.
- Collaborate with various teams across the organization to align and prioritize resiliency and recovery efforts.
- Maintain up to date knowledge on resiliency best practice and regulatory policies and changes.
- Actively pursue effective and efficient operations of his/her respective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champion a high-performance environment and contributing to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- Bachelors degree; MBA preferred.
- 7 years working in a risk management or operational role in a leadership capacity.
- Recognized as a subject matter expert and authority on areas of operational resilience including third party risk management business continuity crisis management and disaster recovery.
- Demonstrated capabilities in managing and planning activities related to operational resilience.
- Strong background and experience in facilitation project management program and change management practices.
- Prior experience in Information Technology Systems Testing and/or Technology Risk considered an asset.
- Flexible and creative thinker with the ability to define business tradeoffs generate out-of-the-box solutions and manage uncertainty; proactively identify and solve complex problems impacting management and business direction.
- Ability to prioritize against many competing interests in an environment of constant change.
- Have experience and participated in internal and external audits specifically with regulators.
Whats in it for you
A rewarding career path with diverse opportunities for professional development.
A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought background and experience.
An organization committed to making a difference in our communities for you and our customers.
Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Senior Manager
Employment Type
Full Time
