Store Manager (Rich 9/25)
Store Manager (Rich 9/25)
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Job Description
Position Summary
The Store Manager oversees daily store operations staff management and customer satisfaction. This role is accountable for financial performance operational compliance and team leadership.
Key Responsibilities
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Manage store staff and operations.
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Ensure revenue and profitability goals are met.
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Maintain compliance with company policies and Virginia regulations.
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Lead customer service initiatives and store presentations.
Day-to-Day Duties
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Supervise sales reps service staff and administrative personnel.
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Conduct daily huddles and weekly team meetings.
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Monitor KPIs including sales productivity and customer satisfaction.
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Handle escalated customer concerns.
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Oversee scheduling timekeeping and payroll submissions.
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Maintain inventory accuracy and shop cleanliness.
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Approve transactions discounts and service exceptions.
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Report financial and operational results to senior management.
Required Skills and Qualifications
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High school diploma or GED required; bachelors degree preferred.
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5 years of retail management experience preferably automotive.
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Strong leadership and coaching abilities.
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Financial and operational acumen.
Preferred Qualifications
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Commercial tire dealership management experience.
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Knowledge of Virginia labor and safety regulations.
Key Performance Indicators (KPIs)
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Store profitability.
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Employee turnover and engagement.
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Customer satisfaction scores.
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Operational compliance.
Work Environment
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Reports to the General Manager.
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Store-based full-time with extended hours as needed.
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Requires standing walking and occasional lifting up to 50 lbs.
We MATCH Our Candidates with the BEST Companies and Career Opportunities in the Industry... With 30 years of experience Patrice & Associates Hospitality & Recruiting Specialists is not only the LARGEST Hospitality Recruiting firm in North America but the BEST extending beyond just Hospitality. We say were the best because our clients are some of the top name brands in their respective industry and thry rely on us to MATCH talented leaders from entry-managers to C-Suite leaders with opportunities in their organizations. TOP 5 Advantages YOU get with Patrice & Associates Hospitality Recruiting 1. We know openings that are not on job boards (the best usually arent) 2. We get qualified candidates directly to the decision makers (jump the line) 3. We work for YOU for FREE as a Career Coach to find YOU the perfect career! 4. We work confidentially protecting your job while we look for new opportunities 5. You get to be part of our secure database for future exclusive opportunities EOE - Equal Opportunity Employer
Employment Type
Full-time
