Job Description: Core Fault Management
Job Location- Chennai (Ongoing Contract/ Fixed Term Contract)
Responsibilities: -
- Fault management/configuration of CS & PS Core Network.(2G/3G/4G/Volte/IMS/5G)
- Coordination with Project teams for HLD/LLD/TOL/Design reviews
- Hand in Hand coordination with project for network integration activities
- Handle the Trouble ticket/CR within SLA
- Customer Issue handling and ensuring the end customer services are maintained
- MOP/WI preparation for the activities and new learnings
- Prepare implement and verify the configuration and integration of a Node / System
- Coordinating with care team for finding and analyzing the RCAs
- Guiding team members to execute complex & critical configuration changes
- Tracking of issues related to tools and timely escalation as per pre-defined matrix
- Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.
Key Technical Skillset: -
- Candidate should have relevant technical experience on Ericsson IMS & CS Packet Core Domain (3G/4G/5G Core Nodes CSCFSBGMTASIP Works EMMMSSMGWvEPG vMME SGSNGGSNPCCPCG etc) or SDM Domain ( HLRHSS UDMAUSFMMTEL etc)
- Knowledge on Cloud Native Architecture and experience on Microservices Kubernetes Dockers Containers
- Excellent knowledge on Core IMS Architecture Interface and Protocols.
- Must have Hands on Experience on /LTE/VoLTE/5G and SDM E2E call flows
- Good exposure in IMS architecture with all the nodes
- Good Understanding on Service Based Architecture concepts/Network Slicing
- Call flows of 5G / LTE like Registration Re-Registration De-Registration VoLTE Call Break-in / Break-Out Hand-over roaming etc.