DevOps / SRE Engineer

Why Choose Bottomline

Are you ready to transform the way businesses pay and get paid Bottomline is a global leader in business payments and cash management with over 35 years of experience and moving more than $16 trillion in payments annually. Were looking for passionate individuals to join our team and help drive impactful results for our customers. If youre dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role and How youll contribute:

• Develop and maintain DevOps tools
• Support SaaS Operation & Product Development department to implement and use DevOps tools
• Contribute to the strategic SaaS platform development
• Handle the release of the application to UAT and Production
• Conduct Root Cause Analysis
• Develop appropriate monitoring and reporting
• Onboard new products or solution
• Work with Developers at all phases of the process to ensure the product is designed with DevOps requirements in mind.
• Work on both tactical (current packaging processes) and strategic (DevOps and automation) activities
• Contribute to the delivery of the application ensuring it is performant and available 24x7.
• Being customer/Operation focused with a strong support/service orientation
• Respecting customer commitments
• Providing expected effort to solve customer issues
• Actively participating to all meetings
• Providing a transparent reporting to the team and the management
• Helping other team members to achieve their commitments
• Communicating with other line of business DevOps team
• Sharing ideas with the team and the management
• Proposing new development tools
• Embracing new technologies building a case for their use and implement upon approval
• Helping others and asking for help
• Self-critical of all our operations consistently striving to improve our service and processes
• Improve processes through rationalization and automation
• Increase service reliability through identification and elimination of single points of failure of process shortcomings develop innovative process improvements reducing workload and risk

What will make you Successful:

• IBM MQ experience
• Linux administration (RedHat / Centos)
• Kubernetes experience
• PostgreSQL knowledge or Cassandra DB
• Terraform experience
• GitOps knowledge
• Elastic experience
• Keycloak knowledge
• Passion for automation and knowledge of state of the art tools and methodology
• Configuration management tools
• Experienced building new puppet manifests to deploy new applications using classes and modules
• CI/CD tools in production environment
• Experienced building Gitlab or Jenkins pipelines and ArgoCD or Flux
• Intermediate scripting languages Bash Golang - PowerShell Python Ruby
• Working with APIs
• Windows server administration
• Docker experience
• Knowledge in IP Networking
• Knowledge of Agile development methodologies
• Understanding of the IT/Network security challenge
• Certificates management Encryption principles
• Basic understanding of Java applications / Springboot microservices)
• Basic monitoring administration
• Intermediate virtualization administration
• Experienced on AWS or Azure

Soft skills

• Heightened sense of client service
• Rigorous methodical and organized
• Committed engaged & accountable
• Love of challenge
• Autonomous but able to work in team
• Good communication skills and contact liaison
• Fluency in English (written and spoken)

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. Were proud to be an equal opportunity employer committed to creating an inclusive and open environment for everyone.