Project Scope: The client is seeking a hands-on self-starter critical thinking team player possessing both general technical knowledge and interpersonal skills
Roles/Responsibilities:
- Under supervision conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
- Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
- Organizes and facilitates application testing and user acceptance to ensure business communitys needs are met.
- Acts as second and third level support for Production incidents and facilitates troubleshooting both internally and externally with vendors and close out of reported issues for multiple applications.
- Utilizes current county-wide and/or department specific software to complete assignments.
Mandatory Skills:
- Experience Level: 4 years
- Experienced in implementing process re-engineering developing business requirements use cases and test scripts using industry accepted practices.
- Should possess high level understanding of information technology concepts as well as the SDLC methodology.
- Must be flexible and able to multi-task working on multiple projects and internal initiatives inclusive of upgrades maintenance and enhancements.
Desirable Skills: .
Environment: Azure DevOps MS Visio Microsoft 365 Services SharePoint Online MS Teams Agile Methodologies enterprise CRM software (i.e. Salesforce SAP etc.) desirable