Events Coordinator - Casa Brera
Events Coordinator - Casa Brera
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Job Description
Part of Marriott International Casa Brera a Luxury Collection Hotel Milan is currently recruiting aEvents Coordinatorto join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.
Reporting to Events Manager the role is responsible for booking coordinating and organizing all social events smaller groups and meetings on property.
This is full-time position 5 days a week with 2 days off.
The starting date is estimated in September.
About us
Casa Brera is an unexpected gateway in the heart of Brera.
Reinterpreted by Studio Urquiola Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist faade you will find a world of international refined transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury authentic lifestyle and a timeless Milanese elegance.
Culinary hub here flavors and sounds from different places seamlessly interlace. Odachi showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at our Italian Restaurant Scena. Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night the rooftops sky bar transforms into an unmissable destination with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.
Join Casa Brera the new place to be in Milan where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.
The impact youll make
What more could our guests want than outstanding service a clean comfortable room and delicious food and drink It will be your job to make sure they get even more from their stay with us. Reactively promotes all the options open to them as well as being on hand to answer any questions about our hotels and services youll make sure they know about everything they could wish for and more. Youll help create the warmest welcomes and most memorable events that keep them coming back again and again.
Join a newly opened lifestyle luxury hotel
Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!
What youll do
- Liaisons with a variety of departments such as and not limited to rooms kitchen banquet operations restaurants and bars to maintain highest service and B&F standards while maximizing profits through outstanding customer service.
- Reactively receives handles and coordinates all event and group inquiries as well as provides general support to the sales office where needed. Needs to work on flexible work schedule as required and when hosting events on property.
- Process all booking requests changes and cancellations received.
- Identify group guest needs determine appropriate room type and verify availability of room type and rate.
- Explain guarantee special rate and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Communicate information regarding designated VIP reservations.
- Input and access data in reservation system.
- Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department.
- Oversee accuracy of room blocks and reservations.
- Input group rooming lists using reservation systems revise room blocks to maintain the required number of available rooms and keep organized files of all groups.
- Set-up proper billing accounts according to accounting policies.
- Plan and deliver events together with the client while building strong relationships and encouraging repeat business.
- Follow company and department policies and procedures.
- Oversee accuracy of room blocks and reservations.
- Respond to any challenges found for accommodating rooming requests by communicating with guest or group contact Sales Department or Front Desk.
- Input group rooming lists using reservation systems (e.g. OPERA MARSHA).
- Keep organized files of all groups and events for easy and accurate reference.
- Revise room blocks in the reservation system (e.g. OPERA MARSHA) to maintain the required number of available rooms after rooming lists are entered.
- Execute event operationally
- Set-up proper billing accounts (i.e. share-with room/tax/incidentals tax exempt direct/special billing group bookings) according to accounting policies.
What were looking for
- At least 1 year work experience in events
- Fluent English and Italian is mandatory
- A warm people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
- Positive outlook and outgoing personality
- Planning multi-tasking and time-management skills
What we offer:
- A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
- Part of Marriott International the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
- World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent- award winning experienced hospitality professionals.
- Discounted room nights meals and spa access in more than 9000 hotels worldwide-because your wellbeing means so much.
- Discounts for your friends and family.
- 5euros breakfast when staying at any of our European hotels.
- Performance and Recognition programs.
- Wellness and sustainability initiatives.
Explore our very big world
As a world-class leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.
Youre welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
