Service Manager
Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At Penn Power Group we dont just service truckswe support the businesses that keep America moving. With over 50 years of experience and leading presence in our markets we offer a distinctly comprehensive range of commercial fleet services and products including mobile fleet maintenance and repair capabilities; the highest level of OEM- Certified services for Allison Transmissions and Carrier Transicold; deep expertise in diesel engine repair for market leaders like Detroit Diesel; and full trailer repair and maintenance capabilities through our team of highly trained technicians.
As the Service Manager you will oversee all aspects of the service departments operations including team leadership workflow management customer service and ensuring the highest standards of repair and maintenance are met. The ideal candidate will have extensive experience with diesel engines strong leadership skills and a proven ability to manage and develop a high-performing team.
What Youll Do
- Manage day-to-day operations of the service department ensuring efficient workflow and timely repairs.
- Supervise and mentor a team of diesel/ heavy truck technicians providing guidance training and performance feedback.
- Schedule and prioritize work orders to meet customer expectations and minimize equipment downtime.
- Maintain strong customer relationships by communicating clearly and effectively about diagnostics estimates repairs and timelines.
- Ensure compliance with safety standards environmental regulations and company policies.
- Monitor parts inventory and work with the parts department to ensure timely procurement.
- Review and analyze service reports KPIs and technician productivity to drive continuous improvement.
- Collaborate with sales and operations teams to support business goals.
What you Bring:
- 3 years of experience in heavy-duty diesel repair with at least 2 years in a supervisory or management role.
- Strong knowledge of diesel engines hydraulics electrical systems Refrigeration and diagnostic equipment.
- Proven leadership skills and ability to manage a team effectively.
- Excellent customer service and communication abilities.
- Experience with service software and reporting tools a plus
Why Join Us
- Competitive salary based on experience - (For NY & NJ change to Base salary to $/year )
- Comprehensive benefits package (medical dental vision 401(k))
- Paid Time off holidays and company sponsored training
- A supportive culture where your contributions drive visible success
- Career growth opportunities
At Penn Power Group we understand trucks and we understand people. Apply to today if you are the go-to person in the shop and know your way around diesel engines and how to run a tight crew
#WrenchLife #DieselService #ShopBoss #NowHiring #DieselTechsUnite #FleetFixer
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Please no phone calls.
Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for females minorities individuals with disabilities and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact ONLY if you wish to request an accommodation or if you wish to be included in our affirmative action program. Resumes sent to this address will not be accepted.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Required Experience:
Manager
Employment Type
Full-Time
