Account Manager - Automotive
Account Manager - Automotive
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Job Description
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
Introduction: A Career at HARMAN Automotive
Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity in-depth research and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment safety efficiency and enjoyment.
About the Role
As an Account Manager you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing HARMAN programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
What You Will Do
- Capture and propagate the commercial voice of customer for ongoing programs
- Manage commercial agreements and drive customer negotiation for awarded business (i.e. APR CR customer claims)
- Closely track customer satisfaction at all levels and drive course corrections when required
- Drive to achieve commercial targets (revenue EBIT Cash Flow) for your customer programs
- Receive customer change request and lead them through internal approval process
- Drive continuity of awarded business through program extensions and follow-on programs
What You Need to Be Successful
- Bachelors Degree in Engineering or Bachelors Degree in Business Management
- 10 years of related sales experience with at least 7 years in Automotive
- Must have a thorough understanding of Automotive OEMs organization and processes
- Thorough understanding of P&L statements business cases and quotes / contracts with automotive OEMs
- Basic technical understanding of Automotive HW and SW systems
Bonus Points if You Have
- Masters degree in Engineering or Business Management
- Experience working with the applicable customer/OEM
- Work experience at Tier 1 supplier of products such as audio infotainment connectivity and ADAS
What Makes You Eligible
- Be willing to travel up to 30% domestic and international travel
- Be willing to work in an office manufacturing facility client-site OR This role is eligible to work remotely full-time with occasional trips into the X office location required (this could be on 24-hour notice)
- Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
- Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL HARMAN Kardon AKG etc.)
- Extensive training opportunities through our own HARMAN University
- An inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-KN1
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Manager
Employment Type
Full-Time
