Assistant Manager - Golden Peony (Conrad Singapore Marina Bay)
Assistant Manager - Golden Peony (Conrad Singapore Marina Bay)
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Job Description
What are we looking for
An Assistant Outlet Manager serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow
Previous experience in organizing food & beverage service in Chinese Restaurant
Ability to demonstrate delegation skills
Possess strong organizational skills ability to work with flexible work schedule be a team player and a dynamic leader
Flexibility to respond quickly and positively to a range of work situations
A passion for developing others to be part of a winning team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Passion for delivering exceptional levels of guest service
Experience in supervising a large team
Bilingual in both English and Mandarin ability to speak and understand dialects
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
An Assistant Restaurant Manager oversees all Food and Beverage operations including Restaurants Bars Caf Room Service Conference and Banqueting and Kitchens to ensure high standards of quality and service.
What will I be doing
An Assistant Outlet Manager with Conrad Singapore Marina Bay assist in managing the outlet by directing and coordinating all activities providing assistance to the team and ensuring a consistent delivery of excellent Guest and Member experience. To successfully fill this role you should manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton Worldwide brand standards:
Oversee and support the day-to-day operations of the outlet in the absence of the Outlet Manager
Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
Ensure Team Members maximize all sales opportunities
Ensure Team Members consistently maintain brand standards and high levels of customer service
Communicates effectively with guests subordinates immediate superior and other section heads
Manage guest queries/complaints in a timely and efficient manner
Identify and solve problems in the outlet in a professional manner
Accurately manage all transactions during service
Manage Team Member schedules stock and wastage levels
Ensure all operational equipment is use to its appropriate function and well maintained
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security fire regulations and all health and safety legislation
To perform any other duties as assigned by immediate superior
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
