DE-AWS-Cloud Platform Ops Engineer-F02

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

The opportunity

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Digital Engineering Team and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including Asset management Banking and Capital Markets Insurance and Private Equity Health Government Power and Utilities we provide integrated advisory assurance tax and transaction services. Through diverse experiences world-class learning and individually tailored coaching you will experience ongoing professional development. Thats how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders and in so doing play a critical role in building a better working world for our people for our clients and for our communities. Sound interesting Well this is just the beginning. Because whenever you join however long you stay the exceptional EY experience lasts a l

Were looking for Strong AWS Cloud Platform Ops Engineer at EY GDS. You will work on Support and Administration of AWS platform. You will collaborate with application developers and cloud engineers to troubleshoot AWS applications and services manage escalations build and deploy AWS solutions and respond to AWS maintenance notifications. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. We are the only professional services organization who has a separate business dedicated exclusively to the financial and non-financial services marketplace. Join Digital Engineering team and you will work with multi-disciplinary teams from around the world to deliver a global perspective.

EY Digital Engineering is a unique industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. The Digital Engineering (DE) practice works with clients to analyse formulate design mobilize and drive digital transformation initiatives. We advise clients on their most pressing digital challenges and opportunities surround business strategy customer growth profit optimization innovation technology strategy and digital transformation. We also have a unique ability to help our clients translate strategy into actionable technical design and transformation planning/mobilization. Through our unique combination of competencies and solutions EYs DE team helps our clients sustain competitive advantage and profitability by developing strategies to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.

Your key responsibilities

• AWS Cloud Platform Support and Administration
  • Provide day-to-day support and administration for AWS cloud environments ensuring high availability and performance of applications and services.
  • Troubleshoot and resolve issues related to AWS-hosted applications and infrastructure minimizing downtime and impact on users.
  • Act as a technical escalation point for application developers and support teams encountering complex AWS-related problems.
  • Monitor AWS services for health performance and security compliance
• AWS Services Deployment and Management
  • Design build and deploy scalable and secure AWS services based on business requirements and cloud best practices.
  • Manage AWS infrastructure components including EC2 instances S3 buckets RDS databases Lambda functions VPCs and networking configurations.
  • Automate deployment and management processes using Infrastructure as Code (IaC) techniques to improve consistency and reduce manual effort.
• Infrastructure as Code and Automation
  • Develop maintain and optimize AWS CloudFormation templates to provision and update cloud infrastructure reliably.
  • Write and maintain AWS Lambda functions to automate operational tasks integrate services and enhance system capabilities.
  • Collaborate with development operations and security teams to integrate automation tools within the CI/CD pipeline and overall AWS ecosystem.
• Incident and Maintenance Management
  • Monitor and respond promptly to maintenance notifications and service advisories from AWS to prepare for and mitigate potential disruptions.
  • Coordinate with AWS support and internal teams to address escalations quickly and effectively.
  • Document and communicate operational processes incidents and resolutions to relevant stakeholders for continuous improvement.
• Problem Management:
  • Collaborate closely with application (App) development teams to identify diagnose and resolve operational problems impacting the platform or applications.
  • Act as a bridge between platform operations and development teams to ensure timely root cause analysis and implement permanent fixes.
  • Collaboration and Continuous Improvement
  • Work closely with application developers DevOps and IT teams to provide guidance support and best practices for AWS usage.
  • Participate in cloud architecture reviews and recommend improvements to optimize cost performance and security.
  • Stay updated with the latest AWS services features and industry trends to continuously enhance cloud platform capabilities.

Skills and attributes for success

• AWS Cloud Practitioner Certification (mandatory); AWS Solutions Architect Certification preferred.
• Minimum of 3 years hands-on experience administering and supporting AWS cloud platforms; 5 years preferred.
• Strong experience with AWS services including EC2 S3 RDS Lambda CloudFormation CloudWatch and IAM.
• Proficiency in scripting and automation using AWS Lambda (Python NodeJS) and CloudFormation.
• Exposure to DevSecOps CI/CD pipeline implementation using GitHub Actions.
• Excellent problem-solving skills with the ability collaborating with application teams ability to handle escalations and troubleshoot complex cloud issues.
• Experience in incident management response to AWS maintenance notifications and stakeholder communication.
• Proficiency in observability tools SRE practices and automation to enhance system reliability and reduce manual toil.
• Strong collaboration and communication skills to work effectively across teams

Preferred Qualifications:

• Familiarity with Agile development practices and methodologies.
• Knowledge of Containerization using EKS ECS
• Exposure to support and maintenance of Java-based applications on AWS including troubleshooting performance tuning and deployment assistance.

Education:

• Degree: Bachelors degree in computer science Engineering Information Technology or a related field or equivalent practical experience

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.