Smartcomm Developer
Smartcomm Developer
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Job Description
Experience range
5 Years
Mandatory Skill
Smart Comm SmartComm Cloud
Additional skill
Linux Scrpting
Additional skill
Oracle DB2
Job description
Technical Skills:
Ideal candidate should have a good CCM development background with strong interpersonal/communication skills.
Sound knowledge specifically of SmartComm Suites of Products from a development and support perspective
5 years SmartCOMM experience depending on role being fulfilled
SmartComm code deployment process
Hands on experience with template authoring recognizing common graphical elements information blocks layouts stylesets variable data requirements and functional similarity
Efficient with preparation of the XML data schemas and their mapping to business data objects
Oracle DB2
Control-M job schedules
Good To Have:
Insurance industry experience preferred
Document composition background or interest
Knowledge on Service Now JIRA and Confluence etc
Key responsibilities
Analysing and providing BAU LO support for in scope applications and being accountable for the same
Service level agreement (SLA) adherences to incidents/requests/problem tickets
Coordinate with IAG business or lead for DR testing Infrastructure/Software upgrade/patching in in-score environments applications daily health check and remediation activities.
Work on small compulsory changes impact analysis coding business verifications promoting to prod and non-production environments
Work closely with IAG tech leads and IM for the project handover to BAU LO support team and document it.
Work closely with integrated upstream and downstream systems for root cause analysis
In the event of P1/P2 incidents participate in the major incident management (MIM) call and target to resolve issues within agreed SLA. Later track the root cause analysis in the problem tasks for permanent fix if any.
Managing stakeholder communications.
Coaching and mentoring of Wipro peers.
Work closely with IAG leads for small change and tech debt prioritization.
Employment Type
Full-time
