Customer Service Representative
Customer Service Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
We are a travel services company dedicated to helping individuals families and groups create stress-free and memorable travel experiences. From booking flights and cruises to arranging accommodations and activities our mission is to provide clients with personalized top-tier service.
Position Overview
We are seeking a Customer Service Representative who is passionate about travel and enjoys helping this role you will support travelers throughout their booking journey answering questions resolving concerns and ensuring an exceptional customer experience.
Key Responsibilities
-
Assist clients with inquiries regarding travel options bookings and itineraries
-
Provide accurate and timely information via phone email or chat
-
Handle changes cancellations and special requests with professionalism
-
Collaborate with the team to ensure smooth service delivery
-
Document and track client interactions to maintain service quality
Qualifications
-
Strong interpersonal and communication skills
-
Customer-focused mindset with problem-solving abilities
-
Comfortable working with online systems and booking platforms
-
Ability to multitask and remain organized in a fast-paced environment
-
Prior customer service call center or hospitality experience is a plus
What We Offer
-
Remote flexible work environment
-
Training and support in travel systems and client service best practices
-
Access to travel discounts and industry perks
-
Opportunities for career growth within the organization
Employment Type
Full Time
