Service Manager Shop (ESC - North Pattaya) - English Speaking
Service Manager Shop (ESC - North Pattaya) - English Speaking
Posted on :
01-09-2025
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1 Vacancy
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Job Description
Job Description
Our client is one of the worlds largest electronics manufacturers. They are now looking for a suitable candidate for the position of Service Manager Shop.
Responsibilities
- Managing the storefront of the branch maintaining orderliness and beauty within the store and storefront to meet the companys standards. Attracting customers at all times.
- Managing and caring about pending repair orders.
- Taking care of KPIs to meet the goals set by the company.
- Training employees on products customer service and high-standard warranty policies. Service centre management and daily service problem monitoring KPIs.
- Evaluating customer satisfaction and creating strategies to increase customer satisfaction levels.
- Investigating and resolving complex customer issues or problems that have been accumulated for a long time.
- Managing the management of spare parts and the return of spare parts.
- Coordinating with the internal team to support all activities.
- Following and viewing customer feedback on social media.
Requirements
- Male/female.
- 25-35 years old.
- Experience as a mobile phone service centre manager for 2 years or more.
- Graduated with a bachelors degree.
- Have good communication To send information smoothly.
- Can listen speak read and write Chinese or English well.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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