drjobs Customer Support Representative

Customer Support Representative

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1 Vacancy
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Job Location drjobs

New Orleans, LA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Are you a great communicator who enjoys helping people Do you thrive in a fast-paced environment and love solving problems If so wed love to hear from you!

About the Role:
We are seeking a friendly detail-oriented and motivated Customer Support Representative to join our growing this role you will be the first point of contact for our customers providing exceptional service and support across multiple channels (email chat phone).

What Youll Do:

  • Respond to customer inquiries quickly and professionally

  • Troubleshoot product or service issues and ensure customer satisfaction

  • Document and track customer interactions in our system

  • Work closely with other teams to escalate and resolve issues

  • Identify common customer questions and recommend process improvements

What Were Looking For:

  • Excellent written and verbal communication skills

  • Strong problem-solving skills and attention to detail

  • Patience empathy and a passion for helping others

  • Ability to multitask and stay organized in a dynamic environment

  • Prior experience in customer support is a plus but not required

Requirements:

  • High school diploma or equivalent (college degree a plus)

  • Must be eligible to work in the United States

  • Reliable internet connection (for remote applicants)

  • Flexibility to work various shifts including weekends or evenings if needed

What We Offer:

  • Competitive pay

  • Health dental and vision insurance

  • Paid time off and holidays

  • Ongoing training and career development opportunities

  • Supportive team culture and inclusive work environment

How to Apply:
Submit your resume and a brief cover letter outlining your interest in the role.

Were excited to meet candidates who are ready to make a positive impact on our customer experience. Come grow with us!

Employment Type

Full Time

Company Industry

About Company

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