CT Customer Success Consultant
CT Customer Success Consultant
Posted on :
01-09-2025
Employer Active
1 Vacancy
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Job Description
As a CT CSC youll provide crucial support for our largest subsection of clients. You will need to demonstrate innovation and expertise to support these clients both with strategic reviews and ad hoc requests.
Based on the volume of clients that will fall under the CSC remit time management skills are key as well as the ability to multi-task across a number of projects simultaneously. The key objectives of this role are to improve retention mitigate risk and stimulate growth across our unmanaged clients.
Our CSCs will demonstrate the ability to win over clients with their strategy insights and analysis whilst showcasing industry best practice supporting their travel programme and ensuring they are CT advocates.
Whats in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
- Vibrant Culture & Social Perks: Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .
Required Experience:
Contract
Employment Type
Full-Time
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