Director, Everyday Payments
Director, Everyday Payments
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
Global Money Operations (GMO) provides infrastructure and processing services for electronic payment products and FX/MM settlement activities. As the Director ofEverydayPaymentsyoull provide leadership and guidance in areas of payment services to both internal and external stakeholders and develop enhance and maintainthe strategic direction for retail e-transfersbusiness e-transfersElectronic Funds Transfers (EFTs)and the Real Time Rail(RTR).This includes direction on feature enhancements fraud/risk payments compliance with Interac and other industry compliance bodies such as Payments Canada SWIFTand othersin anticipation of and response tobusiness plans market trends and regulatory complianceensurealignment with broader CIBCstrategy & purpose.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How Youll Succeed
Business Management Develop purpose-driven client-focused objectives & strategic plans forEverydayPayment services aligned with EP strategy/Payments Modernization Program andthebroaderCIBCstrategy. Ensure plans exist to keep CIBC competitive ineveryday payment services facilitating efficient and robusttransaction processing and to remain compliantwithpolicies standards guidelines and risk tolerance of these services.Provide industry Subject Matter Expertise onmulti-stakeholder (internal and external groups)initiativesto deliver on plan priorities
IdentifyBusiness-Building Opportunities -Monitor market environment (consumer technology payment networks/associations standard-setting bodies new innovations competition and government/regulatory agencies)andinternalreporting and insights exist against strategic and existing payment service operational objectivesto understand the impact ofchange. Assess the long-term viability of identified opportunities to maintain or improve CIBCs competitive position. Ensure comprehensive competitive information on market penetration product capabilities and initiativesaremaintained.Build support to develop new features services and/or products specifically tailored to market segments aligning with CIBCs strategic direction of being an innovative bank.
Subject Matter Expert Build subject matter expertise around industry mandates (Payments Canada SWIFT Interac etc.)becominga go-to expert in newand existingPayment rulesregulations and mandates.Represent CIBCpositionsatindustrytablesbuilding a trustedbrancdandreputationacross the industry.
Relationship BuildingMeet business objectives by building relationships and working effectively with Product Technology Risk and other lines of business partners and vendors.
Who You Are
You embrace and champion change.Youll continuously evolve your thinking and the way you work in order to deliver your best.
You look beyond the moment.You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define whats possible.
You put our clients first.You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
Youre driven by collective success.You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You act like an owner.You thrive when youre empowered to take the lead go above and beyond and deliver results.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 14th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Business Outcomes Collaboration Decision Making Leadership Payment Handling Payment Services Problem Solving Strategic Direction Taking InitiativeRequired Experience:
Director
Employment Type
Full-Time
