Anti-Piracy Investigations Manager
Anti-Piracy Investigations Manager
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Job Description
Job Title: Anti-Piracy Investigations Manager
Contract: Full time Permanent
Location: London UK Hybrid Working
About Springer Nature Group
Springer Nature opens the doors to discovery for researchers educators clinicians and other professionals. Every day around the globe our imprints books journals platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today more than ever we see it as our responsibility to ensure that fundamental knowledge can be found verified understood and used by our communities enabling them to improve outcomes make progress and benefit the generations that follow.
Visit and follow @SpringerNature / @SpringerNatureGroup
About the Role
The Anti-Piracy Team is part of the General Counsels Office; it is charged with the global protection of Springer Nature Group content and assets against piracy. The team is currently based in London UK and Shanghai China we are also currently recruiting in Delhi India.
Role Responsibilities
Third-Party Takedown Programme: Optimise efficiency and impact by outsourcing NTD tasks and proposing development improvements.
Data Exchange: Manage metadata and takedown data sharing between Springer Nature and third parties.
Vendor Management: Chair quarterly meetings with providers produce agendas/minutes and oversee follow-up actions.
Service Level Monitoring: Track third-party performance against contracts and ensure compliance.
Test Purchases: Establish and manage systems for localised test purchases including tracking and review.
Investigations: Support and lead complex investigations as needed.
Threat Anticipation: Identify and document emerging threats with the Global Head of Anti-Piracy (GHOAP) and present to senior management.
Strategy Development: Assist GHOAP in designing implementing and refining global and business-specific anti-piracy strategies.
Freshdesk Oversight: Manage query tracking and KPI compliance.
Training: Help design and deliver anti-piracy training internally and externally.
Cross-Training: Collaborate with other AP managers for mutual support and coverage.
Knowledge Sharing: Provide expertise to enforcement agencies trade bodies and internal teams.
Industry Engagement: Actively participate in groups like PA APWG SNSI STM-ETF and represent GHOAP when needed.
Key Relationships
Internal: Collaborate with AP team regional managers (China/India) legal communications and publishing teams to support investigations strategy and reporting.
External: Liaise with third-party vendors ISPs platforms trade bodies law enforcement and legal firms.
Experience Skills & Qualifications
Essential
Extensive experience in anti-piracy IP enforcement or IT/internet sectors.
Strong global network in enforcement and IP protection.
Deep understanding of digital content services internet/mobile tech and consumer trends.
Solid IP law knowledge (Copyright DMCA Ecommerce Directive); some Trademark law.
Familiarity with internet infrastructure (CDNs hosting registrars).
OSINT capabilities; cybersecurity and incident management knowledgeincluding firewall management network and traffic analysis.
Coding skills (Python/SQL); BI tools (e.g. Looker Studio).
Understanding of crypto payments and disruption methods.
Self-motivated team-oriented process-driven and innovative.
Strong data handling problem-solving and communication skills.
Language skills relevant to infringement regions.
Relevant qualifications or proven track record in digital/physical anti-piracy.
Desirable
Media industry experience (especially publishing).
Experience managing third-party services in anti-piracy.
Ongoing professional development via courses seminars or secondments.
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Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process please get in touch either by phone on 44 (0) or by email so we can make any necessary arrangements.
At Springer Nature we value the diversity of our teams. We recognize the many benefits of a diverse workforce with equitable opportunities for everyone. We strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards.
Required Experience:
Manager
Employment Type
Full-Time
