Female Telecaller For Finance Company - Raipur , Chhattisgarh

Raipur - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

A telecaller job involvesmaking and taking calls to promote products generate leads and provide customer support by communicating with potential and existing customers.Responsibilities include outbound calls to prospects handling inbound customer inquiries persuading customers to make purchases and maintaining accurate call logs and customer records.Key skills for the role are excellent communication persuasion problem-solving and the ability to handle stress and rejection while meeting sales targets.

Key Responsibilities

Outbound Calls:
Proactively contact potential and existing customers to introduce products services or appointments.

Inbound Calls:
Handle incoming customer calls to answer questions address concerns and provide support.

Sales & Lead Generation:
Explain product features generate interest and persuade customers to buy or schedule follow-ups.

Customer Relationship Management:
Gather information document customer interactions and maintain accurate records in a database or CRM.

Complaint Resolution:
Professionally address and resolve customer complaints and issues.

Target Achievement:
Work towards and meet daily weekly and monthly sales or engagement goals.

Market Research:
Collect feedback from customers to help the company understand market needs and trends.

Essential Skills & Qualities

Communication:Strong verbal communication and interpersonal skills to engage effectively with customers.

Persuasion:Ability to convince and influence customers to make purchases or take desired actions.

Patience & Resilience:Capable of handling negative responses and customer objections with a positive attitude.

Technical Proficiency:Ability to work with calling systems and update customer records.

Attention to Detail:Diligent observation skills to understand subtle nuances in customer conversations and maintain accurate records.

Organizational Skills:Strong ability to manage time tasks and maintain accurate records.

JOB APPLY

DETAILS -
Name - NAMRATA
Number -
Mail id -

Job Description:A telecaller job involvesmaking and taking calls to promote products generate leads and provide customer support by communicating with potential and existing customers.Responsibilities include outbound calls to prospects handling inbound customer inquiries persuading customers to mak...