Quality Assurance Engineer
Quality Assurance Engineer
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Job Description
Position Summary
Headquartered in Englewood Cliffs N.J. Samsung Electronics America Inc. (SEA) the U.S. Sales and Marketing subsidiary is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. For more than four decades Samsung has driven innovation economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20000 people nationwide. By integrating our large portfolio of products services and AI technology were creating smarter sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co. Ltd. To learn more visit . For the latest news visitSamsung Electronics America is seeking a qualified QA Engineer who has experience with managing troubleshooting re-production of defect and tracking wireless products HW performances. SEA environment is fast paced so ability to prioritize be flexible and react quickly is a must. This position will interface with cross-functional teams and operators to provide engineering support for the new wireless product development validation of new features and technologies spanning from initial stage to the lab entry phase through product launch.
This role will conduct failure analysis of devices to identify root causes improve product reliability and ensure quality standards. The individual will primarily focus on analyzing pre/post-launch Samsung mobile products.
Role and Responsibilities
- Collaborate with client-side Project Management R&D and QA teams to gather project requirements and information for creating project plans
- Conduct pre and post launch device failure analysis lead root cause discoveries and generate issue resolutions
- Serve as a two-way communication bridge between customers and internal teams to verify wide scope quality issues causes and solutions across device hardware software components processes ETC.
- Investigate and capture various system logs and assist in R&D debugging of both SW and HW
- Serve as technical expert and point of contact to client R&D 3rd party lab representatives contractors and teammates
- Understand various testing methods to conduct tests and support to select and manage tests for changed/new items
- Support testing planning for each stage testing result identification and field test based on a verification plan
Skills and Qualifications
- Bachelors degree in Engineering preferably in Computer Science Computer Engineering and Electrical Engineering or equivalent level of work experience
- Minimum 1-2 years of experience in wireless industry preferred in Mobile QA or Mobile testing
- Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability is required
- Able to utilize AI-based tool or models to enhance QA efficiency
- Proven experience with field data analysis and return/defect data tracking
Necessary Skills/Attributes
- Outstanding Communication Skills Required Both Written & Verbal.
- Must be a team player.
- Detail oriented - taking data using Excel and making meaningful tables/graphs/averages.
- Comfort and ability to use all types of electronic lab test equipment is plus
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Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Employment Type
Full-Time
