Were looking for a compliance professional with financial services experience who is able to thrive in a collaborative and dynamic environment and partner with business and product must have good communication and organizational skills and possess a strong work ethic with a passion for providing exceptional customer service down to the smallest detail.
- Experience working in financial services
- Understanding of financial services compliance strategies and objectives.
- Excellent writing communication and presentation skills
- High degree of comfort with workplace technology including collaboration tools and applications
- Bachelors degree or equivalent
- 3 years relevant professional experience
- Significant complaint resolution experience such as responding to complaints determining root cause analysis and recommending corrective action.
- Strong organizational skill with experience drafting policies and procedures and maintaining records of compliance activities and decisions.
- Insightful analytical skills with the ability to create weekly and monthly metrics for compliance quality and operational reviews.
- Strategic thinker with the ability to engage with internal and external stakeholders to address compliance concerns and develop risk management strategies.
- Comfortable providing guidance on applicability of regulatory requirements and policies with respect to consumer complaints.
- Ability to identify whether customer complaints may have potential UDAAP/UDAP concerns.
- Ability to interact with the business partners and other stakeholders to ensure adherence to UDAAP/UDAP and other consumer compliance requirements.
- Practical business judgment and problem-solving skills
Required Experience:
IC
Were looking for a compliance professional with financial services experience who is able to thrive in a collaborative and dynamic environment and partner with business and product must have good communication and organizational skills and possess a strong work ethic with a passion for providing ex...
Were looking for a compliance professional with financial services experience who is able to thrive in a collaborative and dynamic environment and partner with business and product must have good communication and organizational skills and possess a strong work ethic with a passion for providing exceptional customer service down to the smallest detail.
- Experience working in financial services
- Understanding of financial services compliance strategies and objectives.
- Excellent writing communication and presentation skills
- High degree of comfort with workplace technology including collaboration tools and applications
- Bachelors degree or equivalent
- 3 years relevant professional experience
- Significant complaint resolution experience such as responding to complaints determining root cause analysis and recommending corrective action.
- Strong organizational skill with experience drafting policies and procedures and maintaining records of compliance activities and decisions.
- Insightful analytical skills with the ability to create weekly and monthly metrics for compliance quality and operational reviews.
- Strategic thinker with the ability to engage with internal and external stakeholders to address compliance concerns and develop risk management strategies.
- Comfortable providing guidance on applicability of regulatory requirements and policies with respect to consumer complaints.
- Ability to identify whether customer complaints may have potential UDAAP/UDAP concerns.
- Ability to interact with the business partners and other stakeholders to ensure adherence to UDAAP/UDAP and other consumer compliance requirements.
- Practical business judgment and problem-solving skills
Required Experience:
IC
View more
View less