Director of Food & Beverage

Food & Beverage Director Job Description

Job Title: Food & Beverage Director

Department: Food and Beverage / Savor

Reports To: General Manager

FLSA Status: Salaried Exempt

Job Summary

The Food & Beverage Director is responsible for overseeing all food and beverage production and service within the facility. This role directly supervises the Executive Chef Sous Chef Banquet Manager and managers of all other outlets (snack bars concessions etc.). The Director manages budgets hires and develops staff ensures compliance with all safety and sanitation standards and applies strategic marketing principles to consistently exceed guest expectations.

Essential Duties & Responsibilities

• Develop monitor and adjust annual budgets for all food and beverage outlets.
• Oversee hiring training orientation and professional development of department staff.
• Ensure compliance with all safety sanitation energy and preventive maintenance standards.
• Implement and monitor cost control procedures and standard operating policies.
• Approve menus staffing plans job descriptions and scheduling procedures.
• Manage purchasing receiving inventory and vendor relations to ensure quality and cost-effectiveness.
• Research and evaluate new products preparation techniques and presentation styles.
• Collaborate daily with the Executive Chef Sales Marketing Concessions and Purchasing/Warehouse teams.
• Oversee guest service address complaints and ensure a high level of customer satisfaction.
• Plan and promote events banquets and outlet-specific marketing initiatives.
• Develop wine lists and sales promotions for beverage programs.
• Ensure compliance with federal state and local food safety alcohol service and labor laws.
• Supervise remodeling refurbishment and upgrades to F&B areas.
• Approve payroll invoices reservations systems entertainment and event programming.
• Maintain accurate records of sales special events and financial reporting for POS reconciliation.
• Uphold company standards for appearance cleanliness and staff dress codes.

Supervisory Responsibilities

• Ensure compliance with all federal state and local employment regulations.
• Recruit train supervise and evaluate managers and supervisory staff.
• Foster cooperative working relationships with staff union representatives (if applicable) tenants and the public.
• Evaluate and recommend operational improvements to better meet customer needs.

Qualifications

Education & Experience

• Bachelors Degree in Business Hospitality Public Administration or related field (or equivalent combination of education and experience).
• Minimum of 2 years leadership experience in arena or large-scale food & beverage operations.
• Experience with contract negotiation purchasing labor relations and union environments (if applicable).
• Executive Chef experienced preferred.

Skills & Abilities

• Strong leadership interpersonal and communication skills.
• Ability to manage confidential information with discretion.
• Proven ability to anticipate challenges and implement corrective actions quickly.
• Knowledge of hospitality convention center arena or entertainment venue food & beverage operations.
• Strong customer service and hospitality focus.
• Effective conflict resolution team motivation and supervisory skills.
• Knowledge of public relations event planning safety regulations and compliance requirements.
• Ability to work effectively under pressure with multiple priorities.

Computer Skills

• Proficiency with MS Office Suite (Word Excel Outlook).
• Familiarity with POS systems and inventory management software preferred.

Other Requirements

• Ability to work flexible hours including nights weekends and holidays.
• Professional appearance and demeanor.
• Ability to travel as needed.

This description portrays in general terms the type and levels of work performed and is not intended to be all1inclusive or to represent specific duties of any one incumbent. The knowledge skills and abilities may be acquired through a combination of formal schooling self-education prior experience or on-the-job training.

1610 Coliseum Drive Hampton Virginia 23666

ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women Minorities Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor.