Innovate with purpose
At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or working remotely BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.
Lets give businesses more time for what matters.
About the Role
We are seeking an exceptionally skilled and experienced Lead Product Manager to lead the vision strategy and execution for our Integrated this pivotal role you will be responsible for defining how users discover navigate and engage with our product suite ensuring a seamless and intuitive journey that drives key business outcomes. You will operate at the intersection of user needs business goals and technical feasibility delivering innovative solutions that delight our users and significantly impact our growth.
This is an opportunity to shape the foundational user experience for millions working with a highly talented cross-functional team and influencing product direction across the organization.
Key Responsibilities
- Own the vision strategy and execution for homepage wayfinding and integrated user experiences across domains and products.
- Partner with Design and Engineering leads to map and continuously improve end-to-end customer journeys focusing on navigation discoverability and workflow integration.
- Identify and close customer experience gaps through deep customer and market research data analysis and close alignment with stakeholders.
- Drive development and implementation of innovative information architecture navigation experiments and homepage features that address customer pain points and enable cross-product adoption.
- Create and manage program metrics to measure the business and user impact of your initiatives.
- Collaborate with GTM Sales Marketing and CX partners to ensure successful launches and drive adoption of new homepage and wayfinding experiences.
- Facilitate sales and customer education and integrate customer feedback loops (surveys interviews analytics) into the product development cycle.
- Represent the voice of the customer across platform teams and provide strategic guidance on platform-level extensibility configuration and scalability.
Core Product Management Competencies
- Strategic Vision & Roadmap Development: Ability to synthesize business objectives vision and customer needs into actionable product strategies and executable roadmaps.
- Customer Obsession: Relentless focus on understanding and solving real customer problems by leveraging research feedback and analytics.
- Cross-Functional Leadership: Experience leading through influence in a matrixed environment aligning stakeholders across Design Engineering GTM and Operations.
- Data-Driven Decision Making: Proficiency in defining tracking and interpreting KPIs to inform prioritization and drive product outcomes.
- Executional Excellence: Demonstrated ability to deliver complex cross-team programs and ship high-quality experiences at scale on time.
- End-to-End Experience Design: Skills in mapping and improving user journeys optimizing navigation flows and driving cohesive integrated experiences that work across multiple products.
- Communication & Evangelism: Outstanding written and verbal communication skills with a talent for presenting vision and decisions clearly at all levels of the organization.
Qualifications
Required:
- Bachelors/Masters degree in Computer Science Engineering Business or a related technical field or equivalent practical experience.
- 5 years of product management experience with a proven track record of shipping successful products particularly in consumer-facing web or mobile applications.
- Demonstrated expertise in building scalable solutions with customer and business value in mind.
- Exceptional analytical and problem-solving skills with the ability to use data to inform decisions and measure success.
- Strong technical aptitude and ability to engage in technical discussions with engineering teams.
- Excellent communication presentation and interpersonal skills with the ability to influence and align diverse stakeholders.
- Experience with agile development methodologies.
Preferred:
- Masters degree or MBA.
- Experience working on large-scale platforms or products with millions of users.
- Prior experience in a leadership role mentoring or managing other product managers.
- Familiarity with A/B testing frameworks and experimentation best practices.
- Experience with user research methodologies and tools.
Whats in it for you
Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
- HSA & FSA accounts
- Life Insurance Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11 Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact .
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
Required Experience:
Senior IC