Senior Program Operations Manager, Spain
Senior Program Operations Manager, Spain
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Job Description
The Community You Will Join:
The Chief Business Officer organization plays a pivotal role in driving the companys growth and expansion efforts worldwide. Our teammates work on commercializing Airbnbs new and existing businesses helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnbs global supply of high-quality stays Experiences and services and executing Airbnbs global in market strategy. With this focus on business strategy quality supply and international expansion the team is leading the way for Airbnbs continued growth and facilitation of millions more host and guest connections.
The Difference You will Make:
As Senior Program Operations Manager youll lead the delivery of key strategic programs in Spain and Portugal partnering across internal teams and external stakeholders to drive Airbnbs growth. Your initial priority is launching the Rural Revitalisation Program aimed at dispersing tourism and boosting rural economies. As you progress youll oversee additional initiatives such as supply acquisition product launches and commercial partnershipsall aligned with country objectives. Success requires strong project management adaptability and strategic thinking enabling you to independently manage complex programs and support Airbnbs expansion in Iberia.
This role is based in Barcelona Spain with a hybrid work arrangement. The position requires approximately one week per month working onsite in the office with the remainder of the time remote.
A Typical Day:
- Review and update project roadmaps including milestones and deliverables for priority initiatives like the Rural Revitalisation Program.
- Participate in cross-functional meetings with internal teams (product marketing sales analytics) to ensure alignment and progress on key objectives.
- Coordinate with external stakeholders such as local governments tourism boards rural community leaders and commercial partners to drive program outcomes and resolve issues.
- Track and manage multiple workstreams delegating tasks and monitoring progress.
- Analyze data on host/guest engagement and market trends to assess program performance and uncover new opportunities or risks.
- Address operational challenges by troubleshooting bottlenecks and proactively adapting plans in response to changing market regulatory or business conditions.
- Communicate project updates risks and recommendations to leadership through presentations status reports and written briefs.
- Support the onboarding and activation of new rural partners or hosts collaborating to co-create local strategies that foster tourism dispersal.
- Identify areas for continuous improvement by gathering feedback reviewing outcomes and proposing refinements to maximize impact.
- Balance strategic planning and execution while navigating ambiguity working independently and making decisions to keep programs moving forward.
Your Expertise
- 8 years experience in consulting and/or project management positions
- Experience in tech hospitality or online Travel Agency (OTA) industries preferred
- Fluency in Spanish and English
- Experience working cross-functionally with product marketing or sales teams
- Ability to take initiative and deal with uncertainties
- Customer service mindset with the creativity to help all stakeholders achieve their goals
- Ability to manage complex projects and multi-task with excellent organization skills
- Pays attention to both details and macro-level outcomes
- Ability to thrive in a fast-paced dynamic and ever changing startup environment
- Ability to flourish with minimal guidance be proactive and handle uncertainty and ambiguity
- Data driven can do attitude strategic thinker and passion for new products and solutions
- Comfortable with Excel and Airtable
- Strong verbal and written communication skills
- Nice to have: experience working with government & public funding
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement and allow us to attract creatively-led people and to develop the best products services and solutions. All qualified individuals are encouraged to apply.
Required Experience:
Manager
Employment Type
Full Time
