Manager-CyberOps & Assurance
Manager-CyberOps & Assurance
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Job Description
Salary Range: $110000.00 to $190000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical dental vision life insurance and disability benefits
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the Know Your Rights poster. If the link does not work you may access the poster by copying and pasting the following URL in a new browser window: eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
As part of our diverse tech team you can architect code and ship software that makes us an essential part of our customers digital you can work alongside talented engineers in an open supportive inclusive environment where your voice is valued and you make your own decisions on what tech to use to solve challenging Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open because we understand the importance of keeping your skills fresh and relevant we give you dedicated time to invest in your professional your place in technology on #TeamAmex.
How will you make an impact in this role
The Enterprise Incident Response Program (EIRP) provides the corporate governance and methodology required to respond to data security incidents involving the potential or confirmed compromise of sensitive American Express data.
As an EIRP Incident Response Manager you will be responsible for leading a large and often times complex portfolio of data security incidents involving data impacted by American Express merchants third parties corporate clients bank partners etc. This role requires collaborating with key internal and external partners an eye for detail a good work ethic and the ability to think quickly and work efficiently under pressure.
Responsibilities:
Use an incident response process to confirm facts assess the impact/risk confirm incident containment identify root cause and document remediation plans.
Consult with legal compliance and privacy organizations to determine whether American Express has data subject (e.g. card member) and/or regulatory notification requirements.
Collaborate and communicate with key partners across all levels of the organization including senior and C-suite leadership legal counsel corporate affairs and communications fraud/risk global security and various business functions.
Liaise with internal technologies and information security teams to acquire information and intelligence related to data security incidents.
Partner with external participants on data security incident investigations including PCI forensic investigators (PFIs) merchants third parties card issuers acquirers processors external legal counsel and law enforcement.
Provide multi-regional support and proactively contribute to program improvements.
Minimum Qualifications:
A passion for cyber security.
3 years of experience in an incident response/management portfolio/project management and/or investigations related field.
Experience translating ambiguous and complex concepts into understandable and practical information.
Highly developed communication time management prioritization multitasking and relationship management skills.
Desire to solve problems with a deep technical capability and intellectual curiosity.
Ability to work independently and collaboratively as a member of a team.
After hours support and on-call responsibilities may be required periodically.
Preferred Qualifications:
Knowledge of related industry frameworks standards and regulations preferred (e.g. NIST PCI GDPR).
Professional certifications preferred (e.g. CISM CISSP)
Required Experience:
Manager
Employment Type
Full-Time
