The Training and Development Specialist position will create organize plan and present various forms of orientation and skills for employees. Develop unique training programs to fulfill employees specific needs to maintain or improve job skills. Partner with key stakeholders to create and/or acquire training procedure manuals guides and course materials.
This position is specific to Revenue Cycle team training. It may be hybrid in the future but will be onsite for an extended period of time during in-person training.
Position Responsibilities may include but not limited to
Develop and deliver training to ensure successful attainment of department goals and objectives
Monitor individual and team dynamics and to identify opportunities for ongoing training
Train on work procedures work schedules process improvement initiatives and skill development
Evaluate program effectiveness through assessments surveys and feedback
Develop training in a variety of models including but not limited to classroom-style lectures videos e-learning focus groups desk aids etc.
Conduct training programs for new hires along with refresher training and ongoing development for current employees to ensure skills are kept up to date
Create and maintain training course content manuals and other training materials
Create implement and monitor annual training plan
Provide recommendations for improvements to existing processes to senior management
Stay up to date on department standard operating procedures
May select and assign instructors to conduct specific training and development
Provide day to day oversight of new hires in collaboration with department supervisors during orientation and provide supervisors with updates on progress
Required Skills and Experience
Bachelors degree or equivalent experience
Two years experience with training or adult learning
Excellent verbal telephone and written communication skills
Strong presentation skills
Ability to evaluate and research training options and alternatives
Ability to design and implement effective training and development
Extremely proficient with Microsoft Office Suite and related program software with focus on Word Excel Outlook and PowerPoint
Professional positive and enthusiastic attitude
Strong attention to detail and analytical skills
Effective decision making ability regarding day to day issues
Effective training and meeting skills
Excellent listening and feedback skills
Ability to work well in a team environment
Ability to handle multiple assignments simultaneously
Preferred Skills and Experience
Adept with a variety of multimedia training platforms and methods
Experience with process improvement initiatives
Physical Requirements
Repetitive motions that include the wrists hands and/or fingers
Sedentary work that primarily involves sitting remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision depth perception and the ability to adjust focus
Company Overview
Moms Meals is a home-delivered meal service providing fully prepared refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community Moms Meals could be the place for you! We are a family operated business looking for fun compassionate and friendly people who want to make a difference in the lives of others.
EEO
Moms Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race religion national origin ancestry color gender age disability sexual orientation or military status.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.