Head Receptionist
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join Crerar Hotels Where Passion Meets Hospitality!
Are you looking for a rewarding career in hospitality At Crerar Hotels we believe in creating unforgettable experiences for our guests and that starts with YOU! Whether youre an experienced professional or just starting out we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Head Receptionist at Crerar Hotels you will play a key role in ensuring the smooth and efficient operation of the reception department delivering exceptional service to our guests. You will oversee check-ins check-outs and manage reservations while also responding to inquiries regarding rooms the restaurant functions and events. With prior experience in cash handling reservation systems and team leadership you will maintain composure under pressure and anticipate the needs of our guests. Additionally you will take a commercial approach by attending sales meetings maximising revenue through upselling and managing rates effectively. Strong administrative skills flexibility and a passion for customer service are essential along with the ability to recruit train and develop your team to ensure a high standard of service is consistently maintained.
Why Work with Us
At Crerar Hotels we truly value our team and thats why we offer:
- Wagestream Get instant access to your earned wages when you need them.
- YuLife Enjoy health and well-being rewards Employee Assistance Programme (EAP) and Virtual GP appointments.
- Echo Our brand-new communications platform keeps you connected and engaged.
- Career Development We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme celebrating anniversaries from 1 year onwards with incredible awards vouchers and extra holiday days.
- Exclusive Discounts Stay dine and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations From the Scottish Highlands to coastal escapes our hotels are truly spectacular!
Be Part of Something Special.
Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Do you believe it's essential to exceed expectations? Then we want to work with you! Thainstone House has a rich history, dating back to the 18th century. Once a grand private home, it's now an elegant Aberdeenshire hotel where guests are welcomed with warmth and traditional Scottish ... View more
