Wine Associate
Wine Associate
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Salary Not Disclosed
1 Vacancy
Job Description
At Vino Volo (a Paradies Lagardre Company) our mission is to change how people experience great wine. We are passionate about connecting with each of our guests on multiple levels. From our quality tapas-style food offerings to the exceptional hospitality delivered by our teams we focus on more than just restaurant operations. We specialize in experiences.
Position Description Summary:
The Wine Associate is responsible for being a role model for team members in charming and captivating Vino Volo customers through sophisticated customer service and wine expertise at the tasting bar in the tasting lounge or in the retail section of the store. They lead and deliver exceptional customer service by interacting with guests in a friendly and timely manner using their complete knowledge of wine and food menus to take orders answer questions and make suggestions. You will create and deliver first-class experiences for the traveling public by impressing customers with the Vino Volo experience.
POSITION REQUIREMENTS:
- Must love and take care of guests!
- Exceed First Class Service standards and behavior with every guest business partner and peers.
- Treat guest and peers in accordance with the core values of the company
- Present the menu answers questions and makes suggestions regarding wine food and service
- Assist with new employee training
- Actively up-sell guests on food wine and merchandise in order to enhance their experience
- Totals bill accurately and accept payment following established guidelines.
POSITION QUALIFICATIONS:
- High school diploma or equivalency required
- Ability to work various shifts in a 7/365 team orientated environment
- Excellent customer service skills and an ability to communicate effectively using the English language
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading writing and mathematics
- Ability to pass the Federal Criminal History Records Check Paradies Background Check and the applicable FAA requirements Department of Transportation requirements
Equal Opportunity Employer Statement: Paradies Lagardere is committed to equal opportunity and diversity. We welcome applications from all qualified individuals regardless of race gender age disability religion sexual orientation or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process please inform us in advance and we will make reasonable arrangements to accommodate your needs.
Required Experience:
IC
Employment Type
Full Time
