Medspa Coordinator AtLaser Skin & Wellness youll join a team of top-tier professionalsincluding laser technicians medical aestheticians aesthetic injectors and board-certified physiciansdedicated to exceptional patient care in acollaborative patient-focused environment.Our state-of-the-art facilityprovides a comfortable environment to deliver exceptional treatments in Palm Beach Gardens. We prioritizeyour professional growthwith cutting-edge training CME reimbursement and continuous learning opportunities. Ourcomprehensive benefitsinclude PTO holiday pay 401(k) matching career advancement and exclusive service discounts to support work-life balance. Living and working in Palm Beach Gardens offers a high quality of life with year-round sunny weather perfect for outdoor activities. The area is rich in cultural and entertainment options from art galleries and museums to world-class shopping and dining ensuring theres always something to enjoy in your downtime. The Laser Skin & Wellness brand is part of a larger network within Aesthetic Partners which owns practices across the US. As a company Aesthetic Partners has a strong culture of sharing best practices providing ongoing training and leveraging the portfolios resources to help each brand grow. As a company Aesthetic Partners strives to hire talented and professional individuals across our brands and invest in their continued professional development. We are seeking a Medical Receptionist who wants to work in a well-established medical spa clinic. You will play a pivotal role in assisting our medical professionals in delivering top-quality patient care. Responsibilities - Consistently provides excellent customer service to all clients in-person over the phone and through text/email inquiries
- Educates clients on Laser Skin and Wellness services products and treatment options
- Exudes positive attitude while working in a fast-paced med spa
- Oversees daily schedule to ensure seamless client experience
- Answering and screening phone calls scheduling appointments taking messages and ensuring prompt delivery to proper staff member
- Monitor and respond to office voicemail email inquiries and text messages throughout the day
- Accurately checking clients in/out and scheduling all follow up visits
- Intelligent booking using EMR software preferably NexTech
- Preparing proper medical documents for patients through EMR
- Ability to stay calm under pressure and quickly find solutions to potential issues
- Responsible for cleanliness and appearance of spa including relaxation areas treatment rooms lobby front desk and back of house
Qualifications and Skills - 2 years high end customer service experience.
- 1 year medical aesthetics experience.
- Must have positive attitude.
- Team player with strong work ethic.
- Impeccable personal appearance.
- Physical mobility to bend lift and stand for prolonged periods.
- Ability to work overtime weekends days evenings and/or holidays.
- Ability to meet US employment and eligibility requirements.
Benefits/Perks - Health insurance for full time employees
- Dental insurance for full time employees
- Vision insurance for full time employees
- 401K for full time employees
- Paid time off for full time employees
- Employee Assistance Program
- Professional development assistance
- Tuition reimbursement
Laser Skin & Wellness is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender sexual orientation national origin age marital or veteran status medical condition or disability or any other legally protected status.
| Required Experience:
IC