Empower Robotics in the U.S.: Join Fixposition as a Field Application Engineer (Remote)
Empower Robotics in the U.S.: Join Fixposition as a Field Application Engineer (Remote)
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Job Description
Location: Remote (based in Texas open to relocation anywhere in the U.S.).
Travel: Required within the U.S. for customer support
Department: Customer Success / Field Application
Reports to: Head of Product Management (HQ Switzerland)
About Fixposition
At Fixposition were on a mission to unlock the full potential of autonomous systems through cutting-edge positioning solutions that combine computer vision and GNSS technology. Based in Zurich Switzerland and expanding globally we deliver innovative hardware and software that solve real-world challenges in navigation and robotics.
The Role: Field Application Engineer U.S. Region
Were looking for a technically competent and solution-oriented Field Application Engineer to join our growing team in the United States. You will serve as the first line of support for our North American customers helping them integrate and succeed with our sensor technology. As the local technical voice of Fixposition you will work closely with our U.S. sales and representative teams while collaborating with HQ-based product and R&D teams.
This is a hands-on customer-facing remote role ideal for someone who thrives on solving problems values autonomy and is eager to help customers succeed.
Your Key Responsibilities
- Product Demos: Conduct and support customers in integrating Fixpositions products (sensors/SoMs/SW) into their robotic or autonomous systems.
- Customer Integration Support: Guide and support customers in integrating Fixpositions products (sensors/SoM/SW) into their robotic or autonomous platforms.
- First & Second Line Support: Serve as the primary contact for customer issues troubleshooting remotely and on-site when needed.
- Project Coordination: Actively support and manage integration projects ensuring customers stay on track and aligned with internal stakeholders.
- Bridge to HQ: Gather structure and communicate customer feedback helping inform the product and R&D roadmap.
- Collaboration: Work hand-in-hand with U.S. Sales and our distribution partners to ensure a seamless customer experience.
- Proactive Solutions: Go beyond identifying issuespropose actionable solutions and improvements.
- Travel: Visit customer sites as needed to provide hands-on integration and support (up to 30% travel expected).
Your Profile
- Education: Bachelors degree in Engineering Robotics Computer Science or a related technical field.
- Technical Competence: Hands-on experience with Linux basic coding skills (Python/C preferred) and familiarity with ROS2.
- Customer-Oriented: Strong communication skills with a service mindsetcomfortable translating technical information into customer-friendly guidance.
- Problem Solver: Proactive solution-focused and capable of operating independently in a remote often ambiguous environment.
- Team Player: Comfortable working across time zones and cultures collaborating with HQ and U.S. teams.
- Travel-Ready: Willing and able to travel for customer visits events or trainings.
- Bonus Points: Experience in robotics drone technology autonomous systems or GNSS integration and good documentation habits and skills.
Why Youll Love Working with Us
- Meaningful Impact: Your work directly contributes to advancing autonomous systems across industries.
- Tech Exposure: Work with leading-edge positioning and sensor fusion technologies.
- Growth Environment: Learn and grow in a collaborative international team that values openness authenticity and initiative.
- Positive Culture: We value people who bring ideas and solutionsnot just complaints. We appreciate sincerity team spirit and a lets make it work attitude.
- Startup Agility with Structure: Youll enjoy autonomy while being part of a structured and supportive environment.
Ready to Make a Difference
If youre passionate about technology customer success and roboticsand you want to be part of a team that values action curiosity and collaborationwe want to hear from you.
Apply today and join us in shaping the future of autonomous systems.
Required Experience:
Manager
Employment Type
Full-Time
