Office Assistant II (Treasurer Office)
Office Assistant II (Treasurer Office)
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Job Description
THE CITY OF JACKSON IS CURRENTLY ACCEPTING APPLICATIONS FOR THE FOLLOWING FULL-TIME EMPLOYMENT OPPORTUNITY: Office Assistant II (Treasurer Office)
** EQUAL OPPORTUNITY EMPLOYER **
The City of Jackson is committed to becoming a more diverse equitable and inclusive organization. We are dedicated to creating an environment that fully embraces all our differences and shared experiences.
General Summary: Under the supervision of Tax Supervisor. This work requires accounting and data entry skills and the ability to work accurately and meet deadlines. This work also requires excellent customer service skills.
Typical Duties:
1. Performs daily cash check and charge transactions for property tax special assessments water bills and income tax. Balance cash drawer daily for daily bank deposits.
2. Opens sorts and processes daily mail for Treasurer/Clerks office. Prepares receipts for mortgage companies title companies as well as for walk in customers.
3. Assist customers with questions providing answers to questions regarding property taxes special assessments water and income tax. Refer customers to appropriate department if unable to answer question.
4. Assist taxpayers in completing income tax forms.
5. Performs collection procedures according to departmental policy.
6. Process mortgage company checks for tax roll file distributed by Tax Supervisor.
7. Receives complaints and requests for information and services over the counter or by phone. Provides information on services and procedures.
8. Audits refund tax returns and assists in entering refund batches.
9. Validates checks for deposit and prepares cash turn-in reports allocates monies to proper accounts according to assigned code numbers.
10. Communicates with Assessors office regarding address changes name changes and homestead status.
11. Operates a personal computer to enter data produce reports and prepare correspondence. Operates standard office equipment. Uses standard and specialized software.
12. Provides election and voter information to citizens.
13. Assists with income tax compliance.
14. Issues parking permits.
15. Maintain current mortgage code identifiers communicate with mortgage companies.
The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. Such statements are descriptive and explanatory but not restrictive. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. The listing of particular examples of duties does not preclude the assignment of other tasks of related kind or character or of lesser skills.
Eligibility Requirements: High school graduate or equivalent with two (2) years of office and accounting experience or equivalent combination of job-related education and experience. One year college course work preferred. Must be courteous tactful reliable thorough and organized. Must be able to communicate effectively both orally and in writing with the public and other City staff. Must be able to develop and promote excellent working relationships and provide exceptional customer service.
Must possess a valid Michigan drivers license and good driving record at time of appointment and maintain both during employment in this classification.
In addition to the above requirements all city positions require the ability to read write speak and understand the English language as necessary for the position; the ability to follow written and oral instructions; and the ability to get along with other employees and members of the public. City employees are also expected to possess and maintain a record of orderly law-abiding citizenship sobriety integrity and loyalty as it pertains to and reflects upon their employment with the City. City employees must be physically and mentally able to perform the essential duties of their position without excessive absences.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit use hands and fingers talk and hear. The employee is regularly required to communicate by telephone use limited mobility in an office setting use manual dexterity to type enter data and organize and file records. The employee is regularly required to use sight to prepare documents and reports and transfer information from documents and reports to computer databases. Specific vision abilities required by this job include close vision distance vision the ability to read small print and the ability to adjust focus. While performing the duties of this job the employee regularly works indoors. The noise level in the work environment is moderate.
It is the policy of the city to promote and encourage the recruitment hiring training and advancement of all persons and not to discriminate against any employee or applicant for employment because of religion race color national origin ancestry age sex sexual orientation gender identity or expression familial status marital status source or level of income height weight religious or political opinion union affiliation and physical or mental handicap unrelated to the individuals ability to perform the duties of a particular job or position.
Grade/Salary: 306/ $47472.00
Benefit Package:
Paid vacation sick leave and holidays
Medical dental vision and life insurance
Pension program
Deferred compensation plan (457)
Healthcare savings plan.
Date Posted: August 27 2025
Application Deadline: September 10 2025
To Apply:
Visit the City of Jackson website at and view the Personnel and Labor Relations Department page.
Click on the job title you wish to apply for under job opportunities and submit your information to include a resume. You will receive an email once you apply including the next steps which include completing a City of Jackson application.
Required Experience:
Manager
Employment Type
Full-Time
