Quality Management Specialist - St. Agnes
Quality Management Specialist - St. Agnes
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Job Description
Employment Type:
Full timeShift:
Description:
Quality Management Specialist Home Care and Hospice
Position Purpose
The Quality Management Specialist plays a key role in driving performance improvement across home care and hospice agencies. This position collaborates with agency leaders to develop implement and evaluate quality improvement initiatives that support licensure accreditation and compliance. The role also ensures workflow standardization and documentation accuracy within the EMR aligning with evolving regulations and best practices.
Supervision Exercised
Provides expert consultation to agency leadership and direct care staff to enhance patient-centered care and achieve strategic quality and financial outcomes.
Minimum Qualifications
- Current licensure as a Registered Nurse or Therapist from the respective State Board.
- Bachelors degree required.
- Minimum of 4 years of experience in home care and/or hospice; at least 2 years in a supervisory or oversight role preferred.
- Demonstrated leadership experience through committee participation or similar activities.
- Strong interpersonal and communication skills to effectively engage with clinical and administrative teams.
- Proficient in quality improvement principles data collection and analysis.
- Valid drivers license and reliable transportation.
- Commitment to the mission vision and values of Trinity Home Health Services.
- Adaptability to changing work environments and priorities.
- Proficiency in computer systems videoconferencing tools and telephone platforms.
- Proven ability to deliver results and ensure accountability.
- OASIS Certification (COS-C or HCS-O) required within 6 months of hire; must maintain active certification. Hospice certification is encouraged.
- Willingness to travel as needed.
Essential Functions
- Lead the planning implementation and evaluation of quality assurance and performance improvement programs aimed at achieving top-tier outcomes and patient satisfaction.
- Support staff education initiatives related to quality and outcomes including in-service and continuing education.
- Monitor publicly reported outcomes using EMR and quality software tools.
- Ensure compliance with federal state and accreditation standards through documentation review mentoring and survey readiness activities.
- Oversee quarterly and annual QAPI reporting and quality program initiatives.
- Analyze client satisfaction data and collaborate on action plans for improvement.
- Facilitate and lead agency quality meetings.
- Perform EMR workflow tasks to meet departmental productivity standards.
- Review OASIS documentation for accuracy and completeness; recommend corrections using appropriate tools and guidance.
- Serve as liaison to centralized ADR services supporting audit responses and documentation review.
- Conduct clinical record audits and analyze OBQI/OBQM reports to ensure regulatory compliance and promote patient-centered care.
- Monitor and report on publicly available hospice and home care outcomes; develop strategic action plans.
- Lead infection prevention safety and patient satisfaction initiatives.
- Drive MDQI program efforts including QAPI development and implementation.
- Prepare and present quality reports and presentations in a timely and accurate manner.
- Exercise independent judgment to consistently achieve desired patient and financial outcomes.
- Ensure survey readiness and lead successful accreditation efforts.
- Investigate unplanned events and lead RCA/PI initiatives to improve care and safety.
- Support policy development and ensure faithful implementation of organizational standards.
- Provide education and mentorship to staff promoting professional practice and collaboration.
- Foster teamwork and build strong relationships with home care and hospice teams to enhance patient and family outcomes.
- $44.06 - $70.50.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
