Onsite Account Manager

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 31-08-2025

Vacancies: 1 Vacancy

Job Summary

On-site Manager

Location: Downtown Atlanta Hotel

Position Type: Full-Time

Are you a natural leader with a passion for hospitality and team management We are seeking a dedicated Onsite Manager to oversee daily staffing operations and ensure exceptional service delivery. As the primary liaison between our staffing agency and hotel leadership they will be a key role in employee oversight client satisfaction and operational success.

Position Details:

As the Onsite Manager you will Lead and Support Staff Conduct daily check-ins assign tasks monitor performance and ensure grooming/uniform standards are met.
Manage Scheduling & Coverage Review staffing levels across departments (housekeeping front desk maintenance etc.) and handle last-minute call-outs to maintain smooth operations.
Build Strong Client Relationships Partner with hotel management to review performance anticipate needs and resolve client concerns promptly.
Train & Onboard New Hires Provide orientations and reinforce service quality safety and professionalism standards.
Ensure Quality & Compliance Perform hotel walkthroughs collect feedback and monitor staff for consistent service excellence.
Oversee Timekeeping & Payroll Coordination Verify clock-ins resolve discrepancies and submit timely reports.
Problem-Solve in Real Time Respond to staff conflicts guest complaints and operational issues such as supply shortages or equipment malfunctions.
Handle Administrative Needs: Maintain schedules document incidents track hours and ensure compliance with labor laws and company policies.
Forecast & Report Monitor hotel occupancy to predict staffing needs and provide regular performance updates to both the agency and the client.
What Were Looking For 2-4 years previous experience in hospitality management staffing or a related leadership role.
Strong communication organizational and interpersonal skills.
Ability to lead coach and motivate a diverse team.
Problem-solving mindset with the ability to make quick effective decisions.
Knowledge of labor compliance and payroll processes is a plus.
Flexibility to work evenings weekends and holidays as needed.

Required Experience:

Manager