Area Manager, HVAC Commercial Services - Pacific Northwest
Area Manager, HVAC Commercial Services - Pacific Northwest
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$ 143250 - 200750
1 Vacancy
Job Description
Area Manager Commercial HVAC Pacific Northwest
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visitor follow Carrier on social media at@Carrier.
Carrier Commercial Services has an opening for an experienced HVAC Commercial Area Manager for our Pacific Northwest area. This role will sit in Seattle WA and lead Washington State Sacramento CA and Hawaii. This position has profit & loss responsibility for a $40M revenue HVAC Service Business. It is responsible for growing the market share of the Carrier Commercial Services business in this focused area through new business development working in conjunction with the sales organization. Products and services include Repair Service Maintenance Contracts and Modernization Projects. The ideal candidate will have strong business acumen including a detailed understanding of the technical sales process and operations management.
Relocation provided for the right candidate.
Job Responsibilities:
- Maintain culture of safety and continuous improvement
- Lead Operations team in execution of sales commitments and work orders
- Partner with sales organization to develop and execute strategic plan to drive accelerated market growth in assigned area based on revenue and EBIT plans for the area
- Accountable for technician productivity order completion connecting digital assets and customer retention
- Maintain client relationships based on professional credibility and product knowledge
- Identify and participate in industry organizations trade shows and events to promote the company products and services.
- Collaborate with internal teams to ensure alignment with customer needs and expectations
- Forecast monitor and document financial performance against plan
- Ensure customer satisfaction by on-time performance and delivery to customer commitments
- Responsible for operational sales targets
- Responsible for ensuring Daily Management Board meetings are happening for all markets within their area (in either one or multiple meetings). The Area Manager is a required attendee for these meetings
- Monitor all core KPIs outlined in Daily Management Board cadence and assign actions to improve if any of the KPIs are below the target specified in the DMB
- Partner with leadership and discuss performance on Daily Management Board KPIs and actions to improve on any underperforming KPIs. Area Managers should proactively come prepared to discuss these items via the action card
- Responsible for ensuring Schedule and Optimization guidelines & best practices are followed
Required Qualifications
- Bachelors degree with 4 years Operations work experience or High School Diploma/GED with 10 years Operations work experience.
- 3 years experience in direct report management.
- Ability to travel up to 25% of the time throughout territory.
Preferred Qualifications:
- Customer-centric mindset
- Proactive and able to balance multiple priorities
- Able to build strong relationships across industries and functions
- Excellent communicator oral written etc.
- Competent understanding of financial and accounting principles
- 5 years experience in HVAC operations leadership
- Strong experience in Microsoft Office Suite Salesforce and SAP
#LI-Hybrid
RSRCAR
Pay Range:
$143250.00-$200750.00Benefits available are ongoing
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Manager
Employment Type
Full-Time
