Field Supervisor
Field Supervisor
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Job Description
Job Summary
The Field Supervisor is responsible for overseeing a team of technicians ensuring the successful execution of projects and fostering a collaborative and productive work environment. This role requires strong leadership skills excellent communication abilities and a deep understanding of project management principles.
Essential Duties and ResponsibilitiesParticipate in the hiring process of all potential candidates
Training
Be the first point of contact for all training for new candidates and new clients
Train all new hires on QuickBase and company expectations
Participate in all employees 90-day and annual performance reviews
Document all necessary items for projects
Lead train and manage a team of professionals providing guidance support and mentorship
Develop and implement project plans ensuring timely and successful completion of deliverables
Monitor team performance and provide regular feedback to team members including participation in performance reviews
Facilitate effective communication within the team and with other divisions
Identify and resolve any issues or conflicts that may arise within the team
Ensure adherence to company policies procedures and quality standards by holding employees accountable to adhere to the Companys Mission Vision and Values
Conduct weekly team meetings to discuss progress challenges and opportunities
Collaborate with senior management to align team goals with the companys objectives
Stay updated with industry trends and best practices to continuously improve team performance
Field Service Skillset Requirements
Install troubleshoot and repair non-IT healthcare equipment for clients.
Accurately complete daily timecards expense reports and other required documentation.
Document work activities with notes and photos and maintain clear records using Microsoft Office Suite (Excel Word Outlook).
Uphold professional communication and etiquette with team members clients and leadership.
Provide positive customer service addressing and escalating issues as needed.
Ensure the proper care of all company and client property.
Follow all environmental safety and compliance guidelines.
Qualification Standards
Proven experience in a leadership role preferably as a Field Supervisor or similar position
Strong understanding of project management methodologies and tools
Excellent communication interpersonal and organizational skills
Ability to motivate and inspire team members to achieve their best
Problem-solving mindset with the ability to handle multiple tasks and priorities
Compensation and Benefits
$30.00 - $35.00 per hour
Health Dental Vision Benefits
401K Contribution and Match
Paid Time Off
Required Experience:
Manager
Employment Type
Full-Time
