Lead, RDC Operations-CA
Lead, RDC Operations-CA
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$ 34 - 43
1 Vacancy
Job Description
RDC Operations Lead
At TireHub we move more than tires we move businesses forward support communities and help keep America rolling. And behind it all Our people. We call them Hubbers because theyre at the center of everything we do. From behind the wheel to the warehouse floor from customer calls to corporate strategy every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes to challenges to each other and to getting it done right. Visit to learn more.
Role Summary:
The RDC OperationsLeadwill be responsible for the shipping and receiving functions within the Regional Distribution Center (RDC) with a focus on safety and customer service. The RDC Operations Lead will lead and influence the day-to-day warehouse operations display a proven ability to develop and maintain an environment of trust diversity and inclusion within the RDC team including Hubbers contractors and 3PL operators.
The individual must exhibit the following core TireHub commitments:
Approachable -If a company could smile we would. Instead we rely on our people to show it.We care about eachotherand our customersbecause we know business only gets done right when people respect each other and value relationships.
Adventurous -WhatTireHubis set up to do isintentionallyoutrageous.So we readily embracechallengeswith the courage to introduce new ideas and the ambition to build something unique.
Relentless -We tackle our work with energy.We deliver on our commitments withenthusiasm. And we dont give up until we get to the end.
Speedy -Speed is the currency in the tire industry.When we commit toa job we get the job doneand we do it fast.
Role Specifics:
Serve as the primary point of contact at the RDC for all operational inquiries issues and concerns
Oversees and coordinaties the day-to-day operations of the RDC including:
scheduling and assigning work to Hubbers contractors and/or 3PL operators
monitoring progress of daily workload and
ensures work is completed safely efficiently and effectively.
Refines existing processes and procedures to increase their effectiveness and efficiency while enhancing the RDCs internal capacity
Ensures that operational activities remain on-time and within budget
Monitors KPIs and performance metrics to identify areas of improvement
Collaborates with Ops teams other RDCs contractors and 3PL operators to ensure smooth and efficient operations
Addresses customer complaints to resolution or escalates (TLCs and Customers) to the appropriate level in a professional and timely manner
Identifies and resolves any operational bottlenecks
Stays up-to-date on industry trends and best practices
Competencies:
Optimizes Work Processes:Knowing the most effective and efficient processes to get things done witha focus on safety and continuous improvement
Manages Ambiguity:Operating effectively even when things are notcertainor the way forward is notclear
Drives Results:Consistently achieving results even under tough circumstances
Collaborates:Building partnerships and working collaboratively with others to meet shared objectives
Optimizes Work Processes:Knows the most effective and efficient processes to get things done. Focuses on continuous improvement ensuring safe work practices are followed.
Experience:
5 years of applicable work experiences with a heavy focus on operations and warehouse management
Supervisor or management experience required
Experience with KPI management
BS/BA in Logistics Business administration or related field preferred
Knowledge Skills and Abilities:
Demonstrated people skills including influencing skills active listening and the ability to communicate effectively to diverse groups
Process improvement experience
Strong planning and organizational skills including the ability to coordinate a variety of different projects and individuals and to adapt to unforeseen and unexpected requests or changes in priorities required.
Ability to collaborate with business leaders and peers across the organization to anticipate identify recommend and implement creative operational and customer service solutions.
Proven track record of process improvement and operational excellence
Strong leadership and team-building skills
Excellent communication problem-solving and decision-making skills
Highly analytical with a keen eye for detail
Hourly Range: $34.90 - $43.63
TireHub maintains a drug-free workplace in accordance with state and federal law.
TireHub will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws.
Employment Type
Full-Time
