Payment and Fraud Investigations Specialist (Las Vegas or Jersey City)
Payment and Fraud Investigations Specialist (Las Vegas or Jersey City)
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Job Description
WELCOME TO THE EMPIRE!Caesarsis one of thebiggestnames in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.
As a Fraud Investigations Specialist you will work with our team of Fraud Investigations Analysts reviewing payments transactions and player behavior to identify fraudulent activity.
The work requires attention to detail and extensive and accurate documentation. An interest in sports and sports betting is helpful but not an absolute must. This position is in either Las Vegas or Northern New Jersey.
What You Will Do:
- Carry out day-to-day tasks such as responding to escalations verifying player identities investigating suspicious account activity documenting account closures and monitoring new account registrations
- Ensure that all day-to-day tasks are completed in accordance with our standards
- Report any adverse trends issues and/or anomalies to senior analysts
- Collaborate with customer service teams to ensure that we continue to provide the best user experience for our players while protecting our platform from malicious behavior
What You Will Need:
- 1 year of experience in the payments and fraud industry preferred
- 1 year of experience responding to internal and external escalations
- Strong data analysis skills and Excel experience
- Ability to devise and implement solutions quickly often coordinating with multiple teams
- Attention to detail and adaptability to shifting fraud trends
- Excellent communication teamwork and interpersonal skills
- Previous experience working in a highly regulated industry
- Must be at least 21 years of age.
Other Skills You Will Own:
- Enthusiastic about identifying and preventing fraud
- Proactive and willing to help improve our fraud strategy by communicating observed fraud patterns
- Organized and proficient at managing multiple tasks throughout the day
- Able to maintain confidentiality
Physical Requirements:
- Must be able to sit for extended periods of time
- Must be able to type and talk on the phone for extended periods of time
Compensation and Benefits:
The salary range for this position is $44024.07 - $78281.00 USD which is dependent on a several factors including relevant experience geography business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Caesars Sportsbook reserves the right to make changes to the job description whenever a part of Caesars Sportsbooks employment process finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
