Principal AI Architect
Principal AI Architect
Posted on :
31-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-08-2025
Job Description
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.
At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare so it doesnt just survive it learn more about PointClickCare check out Life at PointClickCareand connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: As this role is remote there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include but not limited to onboarding team events semi-annual and annual team meetings.
For Hybrid Roles: As this role is Hybrid there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include but not limited to weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal AI Architect reporting to the Director Enterprise Architecture to work with cross-functional business teams technical delivery as well as senior executives to drive and design and mature AI CoE. As an AI architect you will lead own and govern the vision roadmap use of architecture design patterns data tools and principles that align to the overarching IT Strategy and optimally serve their respective domain. The ideal candidate will consult and collaborate cross-organizationally to support delivery of end-to-end capabilities. They own report and consult on the overall health and corresponding risks of the technical domain. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership.
Architect and develop agentic IT capabilities that enhance business operations workload orchestration and user-facing automation.
Build LLM-powered agents to meet various external and internal use cases using MS Copilot studio Salesforce Agentforce.
Design orchestration flows using frameworks and platforms like Agentforce CoPilot LangGraph CrewAI or LangChain enabling agents to collaborate across tasks and systems.
Implement grounding strategies using retrieval-augmented generation (RAG) tied to internal documentation knowledge articles cases DWH etc.
Work closely with application teams and business partners infrastructure and automation teams to embed agents within existing systems and tools.
Lead design patterns and technical guidance for agent lifecycle management service reliability and platform governance.
Collaborate with domain architects engineers and leaders to develop technical standards reference architectures design patterns opinion papers and architecture decision frameworks that guide technology solutions especially those requiring integration of multiple platforms operating systems and applications across the business.
Manage the architecture review process by creating validation checklists reviewing architectural artifacts and providing domain specific guidance to drive architectural alignment across the enterprise.
Design and develop effective and efficient end-to-end solutions for complex business problems.
Apply architectural and engineering concepts to design solutions that meet operational requirements such as scalability maintainability security reliability extensibility flexibility availability and manageability.
Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
Research enforce and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
Contribute to producing target state solution architectures conducting architectural assessments and gap analyses and shaping the overall solution strategy and roadmap
Collaborate with business leaders to create business capability models that align technology capabilities with business needs
Contribute to building a vibrant learning community within the enterprise architecture discipline fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
Bachelors or Masters degree in Computer science Information Technology or a related field
5 years of experience in AI/ML software engineering or intelligent systems with at least 2 years in LLM-based or agentic AI development.
Proficiency in Python with experience building backend systems APIs and containerized services.
Hands-on experience with LLM platforms such as OpenAI Azure OpenAI or Anthropic and techniques like RAG and prompt engineering.
Familiarity with agent orchestration tools (LangGraph CrewAI LangChain AutoGen etc.).
Prior experience as a Principal Architect in a global organization
Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
Proven track record of successfully leading large scale initiatives from concept to delivery in various AI Platforms like Micosoft CoPilot Salesforce Agentforce.
Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
Architecture Certifications on Azure TOGAF and Salesforce Technical Architect preferred
Strong analytical problem-solving communication skills
Previous roles with a focus on data architecture application or solution architecture integration risk management and technology standards
Strong understanding of security architecture principles and practices
Proven experience in business capability modeling and translating business needs into technology solutions
$164000 - $182000 a year
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team:
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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