Senior Site Reliability Engineer
Senior Site Reliability Engineer
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Job Description
Senior Site Reliability Engineer
Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop scale and operate our OpenShift managed cloud services. OpenShift is Red Hats enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service making our monitoring system more sustainable and eliminating work through automation.
On the SRE team you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services while using your skills in coding operations and large-scale distributed system design.
Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat your individual contributions have more visibility than most large companies and visibility means career opportunities and growth.
At Red Hat our commitment to open source innovation extends beyond our products - its embedded in how we work and grow. Red Hatters embrace change especially in our fast-moving technological landscape and have a strong growth mindset. Thats why we encourage our teams to proactively thoughtfully and ethically use AI to simplify their workflows cut complexity and boost efficiency. This empowers our associates to focus on higher-impact work creating smart more innovative solutions that solve our customers most pressing challenges.
What you will do
The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers capabilities through knowledge sharing mentoring and collaboration
Participate in a regular on-call schedule including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve SRE software support your peers plan and self-improve
Proactively utilize AI-assisted development tools (e.g. GitHub Copilot Cursor Claude Code) for code generation auto-completion and intelligent suggestions to accelerate development cycles and enhance code quality.
Demonstrate proficiency in utilizing LLMs (e.g. Google Gemini) as relevant for tasks such as brainstorming solutions deep research summarizing technical documentation drafting communications summarizing complex technical information and enhancing problem-solving efficiency across the development lifecycle.
Proactively utilize AI-assisted development tools (e.g. GitHub Copilot Cursor Claude Code) for code generation auto-completion and intelligent suggestions to accelerate development cycles and enhance code quality.
Participate in AI-assisted code reviews utilizing tools that provide real-time feedback identify potential bugs security vulnerabilities and adherence to coding standards contributing to a more thorough and efficient review process.
Explore and experiment with emerging AI technologies relevant to software development proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
Collaborate with cross-functional teams to identify opportunities for AI integration within the software development lifecycle driving continuous improvement and innovation in engineering practices; share use cases for successful experiments with stakeholders for broader use.
What you will bring
A bachelors degree in Computer Science or a related technical field involving software or systems engineering is required. However hands-on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us and may be considered in lieu of degree requirements. You must have some experience programming in at least one of these languages: Python Golang Java C C or another object-oriented language. You must have experience working with public clouds such as AWS GCP or Azure. You must also have the ability to collaboratively troubleshoot and solve problems in a team setting.
As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS PaaS etc.) and some experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus. We like to see a demonstrated ability to debug optimize code and automate routine tasks. We are Red Hat so you need a basic understanding of Unix/Linux operating systems.
Desired skills
5 years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL) CentOS or Fedora hosted at a cloud provider such as Amazon Web Services (AWS) Google Compute Engine (GCE) or Microsoft Azure
3 years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
3 years of experience with enterprise configuration management software like Ansible by Red Hat Puppet or Chef
2 years of experience programming with at least one object-oriented language; Golang Java or Python are preferred
2 years of experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Solid communications skills and experience working directly with and presenting to customers
1 year(s) of experience with Kubernetes is a plus
1 year(s) of experience with docker-based containers is a plus
#LI-SH4
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application email . General inquiries such as those regarding the status of a job application will not receive a reply.
Required Experience:
Senior IC
Employment Type
Full-Time
