Business Improvement Coordinator
Business Improvement Coordinator
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Job Description
About the Opportunity
Are you ready to make things better smarter and more efficient As our Business Improvement Coordinator youll be the driving force behind positive change across the organisation.
This is an exciting opportunity to play a key leadership role in driving innovation excellence and efficiency across Council. As the champion of business and quality improvement you will lead the development and implementation of a Council-wide program focused on continuous improvement process innovation and change management. Working collaboratively across all Directorates and services you will identify opportunities to enhance service delivery ensure contractual and operational compliance and deliver cost-effective outcomes. With a strong emphasis on improving systems and processes you will engage with teams to analyse current performance establish service baselines and build a sustainable framework that fosters a culture of continuous improvement. This role is pivotal in enhancing both internal operations and the customer experience ensuring the Council continues to meet and exceed service expectations.
To find out more about your next career opportunity:Position Description
Remuneration
$122732 - $141142 per annum plus superannuation
The Benefits
- Full-time 35 hours per week
- Flexible work arrangement options including hybrid work arrangements option of nine-day fortnight or monthly RDO
- 13% superannuation
- Generous leave entitlements including Long Service Leave after 5 years
- Paid Parental Leave
- Ongoing training and development opportunities including access to Councils Study Assistance program
- Generous corporate fitness program for you and your immediate family members
- Weekly Health and Wellbeing programs held on site
- Free flu vaccination program
- Free parking on-site
- Beautiful location in the picturesque Hunter Valley!
About You
You are a results-driven professional with a degree in Business Administration Information Technology or a related field with proven comprehensive experience in a similar role driving organisational improvement within complex business environments. With formal qualifications in project management you bring a proven track record of delivering successful projects and achieving tangible business benefits. Your strengths lie in leading change solving problems at the organisational level and identifying opportunities for continuous improvement. You will be confident in your ability to influence and negotiate with well developed conflict resolution skills and a collaborative approach. With demonstrated experience in analysing and improving business processes and systems you will thrive on making services more efficient and effective. Your excellent communication and interpersonal skills allow you to build strong working relationships across all levels of the organisation. Youre proficient in Microsoft Office corporate IT systems and records management platforms and comfortable navigating a digital environment to support informed decision-making and operational excellence.
Whats Next
We encourage you to apply by completing the application form below and uploading a copy of your resume.
Your candidate suitability is determined by your responses to the selection criteria questions for more information on how to address the selection criteria please visit ourHow to applypage.
Pre-Employment Screening
Please note prior to an offer of employment being made recommended candidates may be required to undertake a medical assessment (including drug and alcohol testing) and other pre-employment checks such as references employment history checks working with children checks or a criminal record check.
About Us
At Cessnock City Council our success is built by our people and core values. We offer you a direct connection to the community providing opportunities to both inspire growth and sustainability in our diverse region. Were committed to building a passionate and inclusive workforce.
We are committed to the value of respect and we strive to have an inclusive workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals of all ages and genders Aboriginal and Torres Strait Islander peoples people from culturally diverse backgrounds the LGBTQIA community veterans and people with disabilities.
We partner with the Veterans Employment Program and the NSW Government to implement recruitment practices dedicated to supporting veterans to pursue a career in local government. Our aim is tosupport veterans finding suitable sustainable and meaningful employment.
There are options available to request adjustments. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements please contactfor a confidential discussion.
Applications Close: Thursday 4 September 2025 at 11.30pm
Who to Contact: Shaun Kindleysides Chief Information Officer on.
You must have the right to live and work in Australia to apply for this position.
Guided by staff values of integrity respect teamwork accountability and excellence Cessnock City Council is indeed an attractive thriving Council and employer of choice.
Required Experience:
IC
Employment Type
Full-Time
