Client Services Manager
Client Services Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client is searching for an integral client-facing role for their team in the Hickory market. Do phrases like detail-oriented high touch customer service and relationship building sound like you As part of this small but dynamic team youll play a key role in client service new client onboarding and customer connection / communication... all while helping drive business success and creating a positive work environment.
The successful person will have...
Client Service Experience:
- Managing and responding to client service inquiries ensuring timely effective solutions.
- Coordinating client meetings events and special acknowledgements (birthdays holidays etc.).
- Maintaining strong relationships with clients and providing an outstanding experience at every touchpoint.
New Client Onboarding:
- Overseeing the complete client onboarding process from setting up CRM records to welcoming new clients.
- Coordinating the delivery of introduction kits client gifts and personalized onboarding materials.
- Ensuring seamless transitions and communication for every new client.
Business Development & Team Support:
- Assisting with business development by participating in networking events and building professional connections.
- Supporting team goals and provide key reporting during strategic meetings.
- Assisting with various tasks as needed to ensure team success.
If you are ready to take charge and be a crucial part of a growing team reach out today. This role offers the chance to be a part of a growing environment enhance client experience... all in a fun supportive positive environment!
Required Experience:
Manager
Employment Type
Full Time
