Quality, Compliance and Fraud - Internship (TheFork)

This position requires a mandatory signed agreement with your University or Business School

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table and we are on a mission to connect the worlds favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.

TheFork Manager: our innovative software tool that digitizes restaurant operations empowering our Restaurateurs to manage bookings efficiently and boost their revenue.

TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core valuesBetter Together Ownership Respect and Growthare the guiding principles of everything we do shaping our behaviors: Come as you are Dig in and Make it Memorable.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible multicultural and constructive environment that provides everyone with space to grow both professionally and personally.

To learn more about TheFork and our Forkies explore our official site:

We are seeking a highly motivated and detail-oriented university student to join our Quality Compliance & Fraud (QC&F) team as an this role you will work closely with our fraud analysts and quality specialists supporting key initiatives aimed at ensuring compliance improving processes and reducing fraudulent activity.

This internship offers a unique opportunity to gain hands-on experience in data analysis process improvement and fraud prevention strategies while developing essential professional skills in a dynamic and fast-paced environment.

Responsibilities

• Data Analysis: Support fraud investigations by analyzing bookings payment transactions and user behavior data to identify suspicious patterns.
• Compliance Monitoring: Assist in tracking and maintaining adherence to internal policies and regulatory standards.
• Process Improvement: Collaborate with the team to streamline existing processes and develop tools for enhanced fraud detection and prevention.
• Reporting: Prepare reports and presentations summarizing findings trends and recommended actions for stakeholders.
• Special Projects: Contribute to departmental projects such as marketing campaign analysis and policy updates.
• Collaboration: Work with cross-functional teams including marketing operations and customer care to ensure cohesive fraud mitigation strategies.

Requirements

• Currently enrolled in a university program preferably in a field such as Business Finance Economics Data Analytics Computer Science or a related discipline.
• Strong analytical skills with proficiency in Excel and Google Sheets; knowledge of tools like SQL is a plus.
• Excellent attention to detail and problem-solving abilities.
• Good communication skills both written and verbal.
• Ability to work independently and manage multiple tasks effectively.
• Interest in fraud prevention compliance or process optimization.

What we offer you

An awesome team (not everybody like our jokes but we try our best)

Flexible working environment (2 days home office per week)

Rewarded internships

Lunch vouchers available for each working day (because yes we like to try our best restaurants)

International teams - More than 30 nationalities and 16 offices worldwide

Highly inclusive working environment

Continuous learning and development programs

A program dedicated to help you have the best work/life balance

Amazing offices with dining coffee point on each floor and leisure area

Team building events (we love karaoke. A lot. A lot.)

If you are the right person and you are thrilled to join TheFork dont miss this chance and apply.. we are waiting for you!

We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability age socio-economic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly

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