Support Associate (part-time)

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Are you a team player with great communication skills Do you enjoy working in a dynamic environment If your answer is yes - then read further!

We are looking for part-time (10h/week) Support Associates to join our support team in Oslo.

What youll be doing

• Supporting our customers courier partners and venues via live chat email and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch and a customer-obsessed and team-oriented mindset
• You are a fast learner you have no problem with multitasking and you are ready to work in a fast-paced environment
• You can work in flexibleshifts across weekdayevenings and weekends - our support is open seven days a week
• You can workfrom our office atKongens gate 4 0153 Oslo- we dont provide possibilities to work remotely
• You are fluent in Norwegian language and you have professional working proficiency in English

What youll get by joining us

• Wolt credits cashback benefit
• Visma Advantage Benefits Program
• Employee assistance program
• Wolt-wide training programs
• Fruits and drinks at the office

We will be reviewing applications on an on-going basis so send through your application in English along with your CV as soon as possible!

Please note that using ChatGPT or another AI tool in your application questions is not permitted. We want to see your own personal touch and tone of voice in your responses

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.