Lead Manager, Global Communications

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

Job Description

eBay is seeking a dynamic Lead Manager Global Technology Communications to join our expanding team in Bengaluru India. This pivotal role will serve as a strategic communications business partner responsible for internal and external communications that inspire inform and engage with a particular focus on technology and AI transformation.

This leader will support global tech communications efforts while also playing a key role in amplifying eBays brand and employer reputation in India as we ramp up hiring in the region. Youll collaborate with global communications and regional leadership to foster cultural consistency bridge operational shifts and drive employee engagement at scale.

The ideal candidate will be both strategic and hands-on equally comfortable developing communication frameworks and rolling up their sleeves to craft compelling content. This is a unique opportunity to shape how eBay tells its technology story globally and locally while helping unify and empower our growing India-based teams.

Key Responsibilities

• Lead and execute employee communication strategies for global and regional technology initiatives aligning with business goals and cultural priorities.
  

• Support eBays brand and reputation in India by supporting our social media strategy targeted messaging and talent acquisition campaigns as we expand in Bengaluru.
  

• Drive cultural consistency by helping to develop frameworks that unify globally dispersed teams reduce silos and enable scalable collaboration across regions.
  

• Play a critical role in communicating large-scale organizational change with a focus on technology transformation and AI-related initiatives.
  

• Collaborate closely with senior leaders to craft and deliver executive communications including internal messages presentations talking points and external speaking engagements.
  

• Contribute to the design and execution of communication strategies that support operational shifts new ways of working and team productivity.
  

• Work closely with global communication partners to advance a strong external tech media presence ensuring eBays voice in AI ecommerce and platform innovation is consistently represented.
  

• Partner with global and India-based teams to help localize messaging in support of eBays values mission and strategic direction.
  

• Serve as a trusted advisor to senior technology and product leaders providing counsel clarity and communication best practices.

Qualifications & Experience

• 10 years in internal/external communications with at least 5 years focused in the Technology or Ecommerce sector.
  

• Proven ability to lead communication initiatives across global matrixed teams.
  

• Strong written and verbal storytelling skills with the ability to synthesize complex technical content for multiple audiences.
  

• Experience supporting change management and cultural transformation at scale.
  

• A track record of working cross culturally in a large global company with senior executives on high-visibility communications.
  

• Experience in supporting or managing employer branding efforts especially in India or APAC markets is a plus.
  

• Background in AI data or technology transformation communications is highly valued.
  

• Experience in global organizations with a distributed workforce is preferred.

Personal Attributes

• Operates with cultural sensitivity and emotional intelligence.
  

• Strategic thinker with a proactive mindset and strong execution capabilities.
  

• Collaborative inclusive and trusted by peers and leaders alike.
  

• Curious and resilient in the face of ambiguity and change.
  

• Passionate about storytelling technology and unifying diverse teams through communications.

Why eBay

At eBay we believe in creating economic opportunity for all. We offer competitive benefits including parental leave paid sabbaticals wellness programs and retirement planning. Were committed to building a diverse and inclusive culture one where every employee feels safe supported and empowered to do their best work.

Join us in Bengaluru and help shape the future of global commerce technology and culture one story at a time.

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