Double Glazing Installation Manager's Assistant
Double Glazing Installation Manager's Assistant
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Job Description
Job Description
Job Title: Installation Managers Assistant Double Glazing
Job Type: Full-time Permanent
Location: Upminster Essex
About the Role
We are currently seeking a Double Glazing Installation Managers Assistant whose primary focus will be working
closely with the Installation Manager.
The successful candidate will be responsible for helping to ensure that all works are completed to strict deadlines
and to the highest standards enabling smooth project delivery and customer satisfaction. As this role involves
regular communication with customers manufacturers and colleagues excellent communication skills are
essential.
Duties and Responsibilities
Plan and schedule upcoming works for installation teams.
Process customer orders promptly and accurately ensuring all details are correct.
Ensure all orders comply with manufacturer requirements and building code standards.
Submit finalized orders to vendors and manufacturers for fulfilment.
Track order status and provide proactive updates to customers and internal teams on lead times and
delivery schedules.
Maintain accurate records of customer interactions and transactions in company systems.
Coordinate with shipping and receiving teams to ensure timely and correct delivery including unloading
lorries and storing items efficiently.
Uphold excellent phone etiquette and provide a professional and friendly service when liaising with
customers.
Key Skills & Experience
13 years of experience in order processing data entry or inside sales (preferably within windows doors
or building materials).
Proven experience within the double glazing industry (minimum 3 years required).
Current/recent experience in order processing for windows and doors.
Ability to read and interpret product specifications purchase orders and basic construction documents.
Strong organisational skills and ability to manage own workload.
Excellent attention to detail.
Must currently reside in the UK.
Benefits
Annual bonus scheme based on performance.
Company pension.
On-site parking.
Required Experience:
Manager
Employment Type
Full-Time
