Manager, Product Activation
Manager, Product Activation
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Job Description
Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!
Job Description
What you get to do:
- Collaborate with Retail Senior Leadership and Corporate Merchandising to execute product strategies that bring our stores to life and create lasting memories for our guests.
Provide leadership and strategic direction for both the Inventory Control and Visual Merchandising teams.
Ensure efficient flow of goods from the Warehouse to all Retail and Photo locations by working with Area Managers to monitor and maintain appropriate min/max inventory levels.
Oversee the planning and execution of annual physical inventory to ensure accuracy and accountability.
Develop store Bubble Plans and partner with the Visual team to deliver compelling displays that enhance the guest experience and drive sales.
Assist Senior Leadership with weekly reporting and presentations to Corporate Merchandising.
Oversee the ordering process of all consumable products in Merchandise.
Assist Visual Merchandise on large scale seasonal product sets and store refreshes.
Ensure appropriate signage and messaging is in place to support merchandise initiatives and promotions.
Plan and execute artisan signing events featuring Guy Harvey Furrybones and Precious Moments.
Maintain healthy inventory levels by facilitating store-to-store inter-department and park-to-park transfers.
Work closely with Corporate Merchandising to identify and resolve product gaps through strategic initiatives.
Own the Mail Order process by professionally replying to guest emails or completing phone purchases.
Support the Busch Gardens Pin Trading program by ensuring locations maintain and update pin boards and ambassador lanyards communicating new pin releases and coordinating quarterly Pin Trading events.
Partner with Marketing to showcase new products and promotions across Busch Gardens social media channels driving guest engagement and awareness.
Assist Warehouse and in-park locations as needed.
Coach and course correct negative Ambassador behaviors as needed.
Complete other duties as assigned.
What it takes to succeed:
At least 18 years of age.
High school diploma required; college degree preferred.
Must have a minimum of one (1) year management/supervisory experience.
Theme Park or high-volume retail experience preferred.
Dependability integrity and organizational skills are a must.
Ability to set priorities and adjust based on additional and unexpected tasks.
Ability to multitask many projects/tasks at the same time and meet strict deadlines.
Must be a self-starter with the ability to work well independently and in a team environment.
Must be proficient in all Microsoft Office products.
Willingness to learn key United Parks programs and knowledge of SAP preferred.
What else is important:
Must have flexibility to work varying shifts/hours including early mornings late nights weekends and holidays as business needs require.
Office duties 60% of work time / In-park management 40% of work time.
Ability to work indoors and outdoors in all weather conditions (extreme heat and cold).
Ability to sit stand and walk for long periods of time and to lift push pull 50 lbs.
Ability to climb/ascend ladders to varying heights.
Ability to kneel squat bend floor-to waist/waist-to-overhead reach overhead grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
Employment Type
Full-Time
